Neiko Norris
Douglasville,GA
Summary
Certified HVAC Technician with hands-on experience in residential HVAC installation, preventive maintenance, and emergency troubleshooting. Strong background in warehouse operations, shipping and receiving, inventory control, and facility maintenance. Safety-focused, dependable, and experienced with mechanical systems and material-handling equipment.
Certified HVAC Technician with hands-on expertise in installing, maintaining, and troubleshooting residential HVAC systems. Committed to safety compliance and efficiency, demonstrating reliability through meticulous preventive maintenance and emergency response. Additionally experienced in warehouse operations, inventory control, and customer service, contributing to streamlined processes and enhanced customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HVAC Technician
Wesley Apartment Homes, LLC
Lithia Springs, United States
10.2022 - Current
- Inspect, install, repair, and maintain residential HVAC systems
- Install furnaces, evaporator coils, condensers, and HVAC units
- Perform preventive maintenance to ensure system efficiency and reliability
- Respond to emergency service calls and troubleshoot system issues
- Complete work orders accurately and on time
- Follow OSHA and local safety regulations
Shipping and Receiving Clerk
MSI International
Austell, United States
09.2021 - 10.2023
- Pulled, packed, staged, and loaded orders for customer pickup
- Verified order accuracy and updated inventory records
- Assisted customers with will-call orders
- Maintained organized staging and warehouse areas
Warehouse Inventory Associate
Imperial Dade
Lithia Springs, United States
09.2018 - 08.2021
- Coordinated shipping and receiving of LTL freight
- Created Bills of Lading and scheduled carrier appointments
- Operated forklifts, reach lifts, cherry pickers, and pallet jacks
- Managed UPS and FedEx shipments
- Supported inventory control and warehouse operations
Maintenance Worker / Custodian
DeKalb County School District
Stone Mountain, United States
01.2014 - 03.2018
- Inspected buildings and identified maintenance needs
- Repaired plumbing fixtures, lighting, doors, windows, and flooring
- Replaced air conditioning filters and performed routine maintenance
- Cleaned classrooms, restrooms, and hallways
- Stripped, waxed, and maintained floors
Forklift Operator
Commercial Truck Lift
Lithia Springs, United States
09.2014 - 08.2015
- Operated forklifts safely and efficiently
- Assisted with forklift sales and parts ordering
- Provided customer service support
Cashier
JP Petro Marathon Gas Station
Lithia Springs, United States
06.2014 - 09.2014
- Operated cash register and handled customer transactions
- Prepared breakfast items during night shifts
- Stocked freezer and maintained store cleanliness
Education
Computer Science - Networking Coursework
Chattahoochee Technical College
Marietta, GAHigh School Diploma -
Lithia Springs High School
Lithia Springs, GASkills
- HVAC Installation and Repair
- Residential A/C Systems
- Heat Pumps and Straight Cool Systems
- Preventive Maintenance
- Emergency Troubleshooting
- OSHA and Safety Compliance
- Warehouse Operations
- Shipping and Receiving (UPS, FedEx, LTL)
- Inventory Control
- RF Scanner
- Forklift Operation
- Reach Truck
- Pallet Jack
- Equipment and Facility Maintenance
- Customer Service
- System diagnostics
- A/C troubleshooting
- HVAC system installation
- Emergency response
- Safety compliance
- Attention to detail
- Team collaboration
- Technical troubleshooting
- Certified HVAC technician
- HVAC controls
- EPA regulations
- HVAC/MEP design
- Soldering / Brazing
- Recovering and recycling
- Heating systems
Certification
- HVAC Certification, 12/01/24
- Forklift Certification
- Firearms License
Additional Information
Equipment experience includes forklift, reach lift, clamp, and pallet jack.
Personal Information
Authorized To Work: United States
Timeline
HVAC Technician
Wesley Apartment Homes, LLC
10.2022 - Current
Shipping and Receiving Clerk
MSI International
09.2021 - 10.2023
Warehouse Inventory Associate
Imperial Dade
09.2018 - 08.2021
Forklift Operator
Commercial Truck Lift
09.2014 - 08.2015
Cashier
JP Petro Marathon Gas Station
06.2014 - 09.2014
Maintenance Worker / Custodian
DeKalb County School District
01.2014 - 03.2018
Computer Science - Networking Coursework
Chattahoochee Technical College
High School Diploma -
Lithia Springs High School