NEIL BURGHEIMER

Focused Operations Leader with 19 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and nurturing relationships with customers.

• Reduced department operating costs by 30% in 36 months through effective inventory management, process improvement, and energy management.
• Awarded Leader of the Month award for increasing sustainability through process improvement and streamlined operations throughout the COVID-19 pandemic.
• Awarded Junior Sailor of the Year award for outstanding achievements in leadership and mentoring of more than 3,000 employees of Pearl Harbor Naval Shipyard.
• Achieved energy reductions of 8% in utility costs to meet operational goals and objectives related to Washington State House Bill 1257 (Clean Buildings Performance Standard).
• Successfully negotiated with external vendors and contractors to realize a savings of 25% across multiple contracts resulting in over $500,000.000 annually in contract savings.
• Developed Standard Operating Procedures (SOP's) resulting in increased employee and equipment safety and decreasing critical equipment failure by more than 80%.
• Managed up to 20 projects at a time of varying scope and budgets.
• Implemented critical infrastructure upgrades to aging plant equipment and building systems resulting in increased efficiency, decreased down time, and annual energy savings of nearly $300,000.00.