Summary
Overview
Work History
Education
Skills
References
Timeline
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Neil Bussell

BIRMINGHAM,ALABAMA

Summary

Passionate Golf Specialist with the knowledge to complete jobs efficiently and Seasoned Golf Associate with comprehensive knowledge in golf operations and customer service. Experienced in providing training to new members and maintaining golf equipment. Possess strong communication skills coupled with a keen understanding of the sport's rules and etiquette. Successfully enhanced satisfaction in previous roles through proactive service and consistent follow-through on all requests.

Overview

7
7
years of professional experience

Work History

Golf Specialist

Golf Galaxy
Birmingham, AL
09.2022 - Current
  • Created a welcoming atmosphere for all guests regardless of their skill level or background.
  • Provided customers with information on golf courses and services offered.
  • Repaired damaged clubs when needed using various tools like saws, files, scrapers.
  • Developed relationships with local businesses for promotional opportunities at the facility.
  • Demonstrated proper golf etiquette to customers.
  • Worked closely with golf professionals for instruction sessions and tournaments.
  • Attended professional development workshops related to golf operations to stay up-to-date on industry trends.
  • Ensured all athletes received appropriate equipment upon leaving the store.

Certified Trainer

Chick-fil-A
Birmingham, AL
08.2020 - 09.2024
  • Developed and implemented training programs for new hires and existing employees.
  • Advised management on best practices for improving employee performance through effective training methods.
  • Monitored progress of learners by administering quizzes or tests during courses or after completion.
  • Ensured compliance with safety regulations while conducting onsite training activities.
  • Devised skills assessments to measure performance and comprehension of program materials.
  • Trained newly hired top talent to fill key positions and maximize productivity.

Lawn Care Business Owner

Personal Business
Birmingham, AL
01.2018 - 01.2024
  • Inspected properties before beginning work to identify existing issues or special requirements.
  • Scheduled appointments with customers for lawn care services.
  • Managed a team of lawn technicians to ensure quality service delivery.
  • Implemented cost-saving initiatives throughout the organization.
  • Supervised staff performance to ensure that work was completed according to established standards.

Education

High School Diploma -

Evangel Christian School
Alabaster, AL
05-2024

Skills

  • Equipment Repair
  • Customer Service
  • Lawn and Grounds Maintenance
  • Teamwork and Collaboration
  • Safety Compliance
  • Landscaping
  • Hand tool expertise
  • Safety-oriented

References

References available upon request.

Timeline

Golf Specialist

Golf Galaxy
09.2022 - Current

Certified Trainer

Chick-fil-A
08.2020 - 09.2024

Lawn Care Business Owner

Personal Business
01.2018 - 01.2024

High School Diploma -

Evangel Christian School

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Neil Bussell