Neil J. Gouveia
Bradford
Summary
Dynamic professional with extensive experience in environmental regulation and client relationship management. At Eurest Dining Services, I successfully implemented culinary programs that enhanced food quality and safety compliance. My strong leadership and inspection skills ensure exceptional service delivery and client satisfaction in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Senior Sanitary Inspector
City of Haverhill
Haverhill
01.2020 - Current
- As a Senior Sanitary Inspector for the City of Haverhill, I was dedicated to enforcing sanitary and environmental regulations.
- My role involved conducting inspections, addressing nuisance complaints, and ensuring compliance with waste disposal practices.
- I also authorized licenses for food establishments and investigated foodborne illnesses to protect public health.
Director of Dining Services
Eurest Dining Services at Raytheon Technologies GHQ
Waltham
01.2017 - 01.2020
- Oversaw all P&L and budgeting related to account management.
- Cultivated strong relationships with site and national clients.
- Collaborated with culinary and management teams to develop nutritious, high-quality food offerings.
- Implemented new culinary programs alongside marketing and culinary teams.
- Recruited, onboarded, trained, and monitored performance of all staff members.
Director of Catering
Sodexo at Shire – Opening Team
Lexington
01.2015 - 01.2017
- Managed financial aspects of dining services while building strong client relationships.
- Collaborated with culinary teams to implement programs promoting healthy, sustainable eating.
- Focused on staff development to cultivate a dedicated, skilled workforce and improve service quality.
Director of Catering
Aramark at MIT and Phillips Academy
Cambridge
01.2011 - 01.2015
- In my role at ARAMARK at Phillips Academy, I was responsible for overseeing the catering services for large scale events.
- I ensured that each event was meticulously planned and executed, focusing on menu creation and client satisfaction.
- By partnering with chefs and banquet staff, I facilitated smooth operations, while also negotiating with outside vendors to enhance service delivery.
Crowne Meeting Manager
The Crowne Plaza Nashua
Nashua
01.2007 - 01.2011
- In my role at Crowne Plaza Hotels & Resorts, I expertly managed various banquet events, ensuring each occasion met client expectations.
- I coordinated closely with sales managers and clients, facilitating smooth operations from setup to breakdown.
- My responsibilities also included selling additional services, enhancing the overall event experience.
Engineering Assistant Journeyman
United States Air Force
01.1999 - 01.2003
- During my tenure with the United States Air Force, I delivered vital civil engineering support across various bases, ensuring the integrity and functionality of military infrastructure.
- I obtained certifications in AutoCAD and GIS, which enhanced my technical skills and contributed to effective project execution.
- My experience at Holloman, Osan, and Vandenberg Air Force Bases allowed me to adapt to diverse engineering challenges in dynamic environments.
Education
M.S. - Organizational Leadership
Southern New Hampshire University
Manchester, NH01.2011
B.S. - Hospitality Management with emphasis in Commercial Recreation and Resort Management
San Francisco State University
San Francisco, CA01.2006
Skills
- Environmental regulation
- Food safety compliance
- Inspection techniques
- Licensing authorization
- Waste management practices
- Client relationship management
- Culinary program implementation
- Event coordination
Military Service
United States Air Force, New Mexico, South Korea, California, Engineering Assistant Journeyman 1999-2003
During my tenure with the United States Air Force, I delivered vital civil engineering support across various bases, ensuring the integrity and functionality of military infrastructure. I obtained certifications in AutoCAD and GIS, which enhanced my technical skills and contributed to effective project execution. My experience at Holloman, Osan, and Vandenberg Air Force Bases allowed me to adapt to diverse engineering challenges in dynamic environments.
Timeline
Senior Sanitary Inspector
City of Haverhill
01.2020 - Current
Director of Dining Services
Eurest Dining Services at Raytheon Technologies GHQ
01.2017 - 01.2020
Director of Catering
Sodexo at Shire – Opening Team
01.2015 - 01.2017
Director of Catering
Aramark at MIT and Phillips Academy
01.2011 - 01.2015
Crowne Meeting Manager
The Crowne Plaza Nashua
01.2007 - 01.2011
Engineering Assistant Journeyman
United States Air Force
01.1999 - 01.2003
M.S. - Organizational Leadership
Southern New Hampshire University
B.S. - Hospitality Management with emphasis in Commercial Recreation and Resort Management
San Francisco State University
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