Neil J. McManus

• Leading a team of 45 professionals with responsibility for Oracle ERP, Consumer Targeting, Business Intelligence, Data Science, Revenue Generating Customer Portals as well as Print and Manufacturing Systems.
• Transformed relationship between IT and the Business through performance measurement, process improvement and culture changes.
• Delivered improved Data and Analytics products leading to millions of dollars in increased Revenue, EBITDA and Market Share.
• Led Application capability improvements to drive millions in revenue and cost savings through improvements in Direct Mail product.
• Enabled BI decision making capabilities through AI, Architecture and Data Governance improvements. Result is reduced cycle times and improved decision making leading increased profitability.
• Delivered improved business processes and productivity via Digital Transformation leading to cost reduction. Led team to improve user experience in Targeting, Pricing and Availability applications to reduce cycle times by 20%.
• Reduced organization risk through cost effective technology modernization projects.
• Improved the user experience and productivity through initiatives driving application quality and reducing break fix cost. Reduced ERP support team time by 33% and redeployed resources to value add development work.

• Member of Executive Team responsible for strategy and technology alignment. Transformed IT Team to Strategic Partner to the Business.
• Responsible for all aspects of IT including Application Development, Infrastructure and Operations for US and Europe.
• Partnered with Product Management to develop Data Monetization products leading to 20% increase in revenue.
• Led modernization of Customer Facing Portals resulting in improved engagement measured by 25% increase in visits and features used.
• Reduced IT Budget by 12% annually through vendor rationalization, architecture innovation, application re-platforming and restructuring.
• Managed Offshore delivery team.
• Participated in Business Development efforts including proposal development and customer presentations.
• Presented product and application strategy at annual customer meetings.
• Managed team and processes to achieve SOC and SSAE16 compliance.
• Performed due diligence to acquire and then completed integration of a competitor, leading to company doubling market share.
• Represented company in GS1 industry initiative to establish standards for Digital Coupons.
• Partnered with Human Resources to lead Diversity and Inclusion events.

Key Projects

Specialty Retailer

• Led project to define strategy for the client’s first ecommerce site and managed implementation.

Luxury Retailer

• Grew sales through site stabilization project, including architecture and governance strategy.

Global Manufacturer

• Led project to define global ebusiness strategy.
• Developed overall approach, facilitated global meetings to assess business drivers and provided prioritized strategy and roadmap.

• Implementation manager for eprocurement, marketplace and web-based ordering software.
• Initiatives led to a 33% increase in customers and a 300% increase in revenue from online sales.

• Responsible for business development, working with client executives to formulate operational strategies and development priorities while managing program and project execution.
• Worked with client executives to develop ecommerce strategy, identify new business opportunities and create web-enabled enterprise application architecture.

• Responsible for implementing solutions in client engagements and developing Knowledge Management and Methodology delivery applications.