Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Neil Magliano

Kew Gardens,NY

Summary

To obtain a management position, where I can apply my extensive experience while contributing to my employers development as well as my own.

Overview

32
32
years of professional experience

Work History

Operations Manager

Brittany Beauty Academy
11.2016 - Current
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Store owner/Sales Consultant/Finance Advisor

Let's make a deal Furniture
01.2013 - 09.2016
  • Responsibilities included, direction and management of 3 sales associates, 1 assembly person, and 2 delivery personnel
  • Handled the stores finances, balanced the accounts
  • Handled the ordering of merchandise
  • Worked with the companies vendors and arranged floor plans to ensure the showroom was always at high standards
  • Introduced the stores in home layaway, by offering easy finance no credit check options, I also offered the stores free layaway policy
  • Daily staff reviews of company promotions and specials.

Store Manager/Sales consultant

First Choice Furniture
08.2008 - 12.2012
  • Responsibilities included, opening and closing of the business
  • Director responsibility for the ordering of the sold merchandise, and setting up for the showroom
  • Physically involved with the outgoing of all merchandise that was loaded onto the delivery truck
  • Hands on with all of the incoming of merchandise to ensure damage control and the proper merchandise was received
  • Dealt with all of the vendors and the companies on a daily basis
  • Offered financing to every customer as a form of assistance to establish or rebuild their credit at the time of purchase.

Assistant Director for Housekeeping Services

Eager Healthcare and Rehabilitation center
07.1999 - 09.2012
  • Responsibilities included, the direction and operation of the entire Housekeeping department which comprised of 3 managers and 45 unionized housekeepers
  • Responsible for in-service education, development and evaluation of competency of staff; Procurement of contractual agreements, project operations, budget control, payroll, Handling and completion of daily, weekly, monthly and quarterly reports.

Coordinating Manager

ServiceMaster Management Services, LLC
06.1999 - 03.1995
  • Responsible for the direction, supervision, training and development of all personnel & departments of responsibility as assigned by ServiceMaster management services LLC, Responsible for institutions in a highly competitive industry by maintaining compliance with all regulatory agencies and JCAHO standards.

Environmental Services Foreman

VA Medical Center
07.1992 - 03.1995
  • Responsibilities included the provisions of efficient housekeeping services in a 989 bed facility, the direction and supervision of 58 employees
  • Developed the entire organization and management of the department
  • Active member of the safety and training committees
  • Formulated a recognized successful handicap program with the assistance from Partners in Education, of New York City
  • Functioned also as a Critical Care Foreman, that resulted in the provision of housekeeping in the Dialysis units
  • ICU and CCU units
  • Received special training in all infection control policies and bloodborne pathogens, so that I was able to properly train staff.

Education

Legal Research Course, Business Contractual Agreements, Criminal Behavior, Criminal Analysis -

John Jay College
New York, NY
05.2003

ServiceMaster LLC
Unknown, Unknown
03.1995

VA Medical Center
New York, NY
03.1995

Bryant High School
Unknown, Unknown
01.1990

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Decision-Making
  • Operations Monitoring
  • Employee relations and conflict resolution
  • Staff Management
  • Inventory Management
  • Management
  • Policies and procedures implementation
  • Customer Relationship Management
  • Continuous improvements
  • Organizational Management
  • Conflict Mediation
  • Retail Operations Management
  • Purchasing and procurement
  • Business Development
  • Warehouse Operations
  • Customer relations specialist

Training

Maintenance Custodial Innovated, Unknown, Unknown, New York, NY, Unknown, 09/01/16, Present, OSHA 10 Training Program Certification/Card, Fire & Safety Training Program Certification/Card

Timeline

Operations Manager

Brittany Beauty Academy
11.2016 - Current

Store owner/Sales Consultant/Finance Advisor

Let's make a deal Furniture
01.2013 - 09.2016

Store Manager/Sales consultant

First Choice Furniture
08.2008 - 12.2012

Assistant Director for Housekeeping Services

Eager Healthcare and Rehabilitation center
07.1999 - 09.2012

Coordinating Manager

ServiceMaster Management Services, LLC
06.1999 - 03.1995

Environmental Services Foreman

VA Medical Center
07.1992 - 03.1995

Legal Research Course, Business Contractual Agreements, Criminal Behavior, Criminal Analysis -

John Jay College

ServiceMaster LLC

VA Medical Center

Bryant High School

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Neil Magliano