Neil P Talbert
Kenner,United States
Summary
Dynamic Account Manager with a proven record, excelling in sales and client relationships. Achieved sales growth through effective communication and issue resolution, fostering long-term customer loyalty. I am skilled in retail store operations and staff management and customer service.
Overview
37
37
years of professional experience
Work History
Account Manager / Project Manager
Hamilton Vaultronics
Kenner, United States
01.2013 - 08.2025
- Increased conversions by leveraging product knowledge and providing tailored solutions to meet customer needs.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to event marketing, sales and brand promotion.
- Worked with sales team to provide product pricing and quotes.
- Worked with installation team to coordinate product installations.
Service Technician
DCS
Kenner, United States
01.2002 - 12.2012
- Diagnosed and troubleshot problems, repairing, and restoring bank equipment to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Tested bank equipment noting issues and completing preventive maintenance.
- Maintain good customer service and satisfaction.
Co-Manager
Sav-A-Center grocery store
Metairie, United States
02.1994 - 12.2001
- Assisted store manager with all store operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve objectives, and attain advancement.
- Make store grocery orders, receive and unload deliveries, maintain acceptable shrink rate.
- Assisted store manager in meeting standards for customer service and quality.
- Hire employees, evaluate performance and promote employee growth.
- Uphold company customer service standards to provide customers with outstanding service and friendly environment.
Cashier / Customer service / Overnight Manager
Canal Villery grocery store
New Orleans, United States
06.1988 - 01.1994
- Scan customer purchases and accept payment while delivering excellent customer service.
- Maintain a clean and safe work area.
- In customer service, customer returns, complaints, and check cashing.
- Prepared and verified store cash deposits.
- Receiving, verify and scan in vendor deliveries to the store.
- Overnight manager, supervised store stocking and got store cleaned and straight for the next day.
Education
High School Diploma -
Redeemer High School
05.1992
Skills
- Sales negotiations
- Customer service
- Account development
- Employee management
- Schedule management
- Issue resolution
- Customer relationship building
- Retail operations
- Conflict resolution
- Team collaboration
Timeline
Account Manager / Project Manager
Hamilton Vaultronics
01.2013 - 08.2025
Service Technician
DCS
01.2002 - 12.2012
Co-Manager
Sav-A-Center grocery store
02.1994 - 12.2001
Cashier / Customer service / Overnight Manager
Canal Villery grocery store
06.1988 - 01.1994
High School Diploma -
Redeemer High School
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