Proven leader and skilled technician with extensive experience at Hobart Service, adept in equipment troubleshooting and customer relationship management. Enhanced operational efficiency and productivity, leading teams to exceed project goals with a keen eye for quality assurance and safety procedures adherence. Demonstrated ability to mentor and improve team skills, achieving significant revenue increases through innovative solutions.
Overview
21
21
years of professional experience
Work History
Service Technician IV
Hobart Service
03.2019 - Current
Explained diagnostic findings to customers and outlined repair or service options.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Evaluated systems according to predetermined checklist and noted issues.
Lead trainer for Rochester New York
Train and mentor new technicians
Safety coordinator for the Upstate branch
General Foreman
Van Skiver Contracting LLC
07.2016 - 12.2018
Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
Worked alongside team to accomplish work goals according to schedule.
Completed final walkthroughs at job sites to close out projects.
Maintained cost-effective inventory of spare parts to help achieve production goals.
Adhered to US Occupational Health and Safety Administration mandates requiring use of gloves and insulating blankets for installation of high-voltage equipment.
Worked from ladders, scaffolds and roofs to install electrical wiring, equipment, and fixtures.
Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
Utilized [Type] equipment to excavate, install and backfill drainage pipes.
Assigned plumbers to specific tasks to complete and supervised activities for quality.
Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
Planned each job with appropriate safety measures, addressing weight limits and fall protection.
Spoke with roofing customers and answered questions regarding concerns and requests.
Assembled and secured pipes, tubes, fittings and related equipment according to project specifications.
Assigned daily duties to each employee based upon individual strengths, effectively completing [Number]% of roofing jobs on time.
Analyzed blueprints to determine where to run wires, install electrical outlets and connect wires to central circuit panels.
Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
Installed complete household electrical systems from the pole to the outlets.
Installed complete plumbing , from water lines to sewer lines.
Mentor new employees and help to build theor skill levels
Owner
B & C Property Maintenance Inc
02.2004 - 07.2016
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Trained and motivated employees to perform daily business functions.
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Researched target market to discover customer needs and analyze competitor trends.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Generated revenues yearly and effectively capitalized on industry growth.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.