Neil Smith
Albuquerque,NM
Summary
Driven HVAC Technician with a proven track record at Kidzz Mechanical, adept in technical troubleshooting and enhancing system efficiency. Skilled in equipment installation and HVAC controls, I significantly improved customer satisfaction through innovative solutions. Mentored junior technicians, fostering a culture of continuous improvement and expertise. Achieved over 20% increase in energy efficiency for clients, demonstrating exceptional problem-solving and customer service skills.
Overview
3
3
years of professional experience
Work History
HVAC Technician
Kidzz Mechanical
05.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Repaired and replaced motors, bearings and belts.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
Sales
Baker Distributing Co
05.2021 - 05.2023
- Supported sales team objectives by creating persuasive sales presentations and product onesheeters.
- Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
- Implemented effective sales strategies to boost sales in targeted international markets.
- Boosted local sales by developing and implementing effective sales strategies.
- Worked with sales team during sales process and assisted with business requirement gathering.
- Exceeded sales targets and generated over $[Amount] in sales in one month.
- Increased aftermarket sales by developing and implementing strategic sales plans.
- Increased sales revenue by consistently meeting and exceeding monthly sales targets.
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Increased boutique sales by effectively managing the sales team and implementing innovative marketing strategies.
Education
High School Diploma -
Atrisco Heritage Academy High School
Albuquerque, NM05.2018
Skills
- EPA requirements knowledge
- Technical Troubleshooting
- Electrical Wiring
- System Troubleshooting
- Cooling systems maintenance
- Equipment Installation
- HVAC Controls
- Heating Systems
- Leak Checks
- Package and split systems
Timeline
HVAC Technician
Kidzz Mechanical
05.2023 - Current
Sales
Baker Distributing Co
05.2021 - 05.2023
High School Diploma -
Atrisco Heritage Academy High School
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