Jennifer Spinney
Clinical Assistant/ Phlebotomist
Plainfield,CT
Summary
I am a highly-skilled phlebotomist with 11 years of experience in a healthcare setting. I provide compassionate and professional care. I am proficient in collecting blood specimens and processing for further analysis. I am a dependable Clinical Assistant effective in managing operations and encouraging team members to work efficiently while meeting production targets. I am well-organized, self-motivated and, knowledgeable about successful strategies for managing fast-paced work.. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. I am a hard working, organized, and dependable candidate successful at managing multiple priorities with a positive attitude. I ma also willing to take on added responsibilities to meet team goals. I am a hardworking and passionate job seeker with strong organizational skills eager to secure a nursing position and ready to help the team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Clinical Assistant
Hartford Healthcare Cancer Institute
04.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens..
- Maintained up-to-date patient records with medical histories and test results.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Equipped patients with assistance required for basic care.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Logged patient information and recorded results into system.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified patients' identification for proper sample collection.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Performed laboratory tests to assist physicians in diagnosis.
- Developed and implemented strategies to improve phlebotomy processes.
Phlebotomist
Hartford Healthcare
04.2014 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
Education
Associate of Science - General Studies
Quinebaug Middle College
Danielson, CT05.2022
Associate of Science - Medical Assisting
Quinebaug Valley Community College
Danielson, CT05.2020
Skills
- Paperwork Processing
- Specimen Preparation
- Data Entry
- Venipuncture
- Infection Control
- Patient Confidentiality
- Recording Data
- Quality Control Guidelines
- Medical Records Management
- Medical Records Maintenance
- Patient Support
- Hemoglobin Testing
- HIPAA
- Specimen Labeling Procedures
Accomplishments
- Educated 12 phlebotomy students on venipuncture and capillary puncture techniques.
- I am currently in my third semester of Nursing school
- I am a Lead Clinical Assistant at a Cancer Institute
Certification
- PT - Phlebotomy Technician
- Licensed Medical Assistant - 11 years
Timeline
Lead Clinical Assistant
Hartford Healthcare Cancer Institute
04.2014 - Current
Phlebotomist
Hartford Healthcare
04.2014 - Current
Associate of Science - General Studies
Quinebaug Middle College
Associate of Science - Medical Assisting
Quinebaug Valley Community College
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