Neil Stevens
Brooksville,FL
Summary
Creative Content Creator versed in developing marketing, social media and website content to build brand awareness and increase audience engagement. SEO expert offering ten years of industry experience. Fosters industry connections to cultivate strong partnerships and collaborations. Hardworking and reliable Welder and Mechanic focused on going above and beyond to support team and serve customers. Trained in welding and Automotive mechanics and offering top-notch abilities. Motivated to continue to learn and grow as a professional.
Overview
12
12
years of professional experience
Work History
Lead Technician
Advanced Tire Service
02.2023 - 10.2024
- Maintained up-to-date knowledge on the latest automotive technology through continuous professional development and training courses.
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Optimized workshop layout for increased productivity, enabling technicians to complete tasks more efficiently and ultimately benefiting customer service levels.
- Conducted detailed quality assurance checks on completed repairs, ensuring the highest level of workmanship at all times.
- Improved workshop safety standards by implementing rigorous protocols and regularly assessing potential hazards.
- Contributed to business growth by actively promoting additional services during interactions with clients.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Content Creator
Youtube / Twitch
05.2016 - 01.2023
- Created inspiring, strategic and innovative ideas and presented solutions to meet business objectives and remain on-brand
- Collaborated with external partners to strategize, design and storyboard full content calendar
- Produced creative assets for delivery across variety of social and digital mediums, formats and platforms
- Adapted existing brand guidelines to social media and ideated ways to revitalize brands and campaigns in digital spaces
- Leveraged professional SEO techniques to improve search engine ranking
- Conceptualized and executed branding strategies for social media, digital marketing and company websites
- Led community management for clients across platforms to engage with consumers and represent brands
- Employed conceptual principles of lighting and composition to develop striking branding elements
- Edited short videos to create captivating content and drive home strategic messaging
- Polished videos and posts with post-production techniques to help content stand out
- Worked efficiently to meet the established deadlines while producing high-quality work
- Consulted with sales and marketing team members to understand the product or service being promoted
- Edited existing written material and submitted written material for approval to supervisor, editor, or publisher
- Varied language and tone of messages based on product and medium
- Promoted wide range of products by writing engaging and fresh advertising copy
- Learned about the products to understand key features and the best methods for promoting each
- Promoted the writing using social media postings and personal appearances like launches and public readings
- Conducted research to obtain factual information and authentic detail using sources such as newspaper accounts, diaries and interviews
- Wrote articles, bulletins, sales letters, speeches and other related informative, marketing and promotional material
- Engage consumers by targeting the language and tone of messages to the particular product, medium and type of customer
- Wrote informative materials such as sales letters and articles to back up strategic promotional campaigns
- Built and executed the project plans based on client specifications and feedback
- Assisted advertisers with improving messages to more easily connect with potential customers
- Worked in print, broadcast and internet platforms to produce the desired message and sell products
- Rounded out works by fully developing the central themes, plots and characterizations
- Consulted with sales, media and marketing representatives to obtain information on products
- Presented drafts and ideas to clients
- Presented drafts and rewrite copy based on feedback to achieve the desired effect
- Improved product promotions by incorporating forward-thinking strategies based on the latest data from consumer and market surveys
- Improved product packaging by writing slogans and inventing names or phrases to associate with each item
Auto Technician
Tuffy Auto Service Center
04.2015 - 05.2016
- Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices
- Examine vehicles to determine extent of damage or malfunctions
- Repair, reline, replace, and adjust brakes
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
- Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
- Repair and service air conditioning, heating, engine-cooling, and electrical systems
- Test and adjust repaired systems to meet manufacturers' performance specifications
- Review work orders and discuss work with supervisors
- Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages
- Plan work procedures, using charts, technical manuals, and experience
- Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges
- Repair or replace parts such as pistons, rods, gears, valves, and bearings
- Rewire ignition systems, lights, and instrument panels
- Repair manual and automatic transmissions
- Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
- Maintain cleanliness of work area
- Repair or replace shock absorbers
- Replace and adjust headlights
- Overhaul or replace carburetors, blowers, generators, distributors, starters, and pumps
- Repair radiator leaks
- Align vehicles' front ends
- Rebuild parts such as crankshafts and cylinder blocks
- Repair damaged automobile bodies
Auto Technician
Tire Kingdom
01.2014 - 02.2015
- Tuned-up engines and removed, replaced, or adjusted parts, components and assemblies
- Diagnosed operating difficulties on range of cars, trucks and other vehicles
- Replaced significant components in transmissions, brake systems and suspension assemblies
- Mentored and guided less skilled technicians on complicated repairs
- Made road calls to perform repairs and change tires for customers
- Prepared and updated vehicle records and tracked parts and labor for billing to customers
- Complied with established safety practices and procedures, working safely and disposing of hazardous materials using correct procedures
- Conducted road tests to identify issues based on customer reports
- Conducted computerized and electronic diagnostic tests and interpreted trouble codes
- Used service manuals to interpret information from scanners and test analyzers
- Aligned wheels, axles and frames using specialized equipment and wheel-balancing machinery
- Performed maintenance and oil changes, multi-point vehicle inspections and vehicle maintenance related operations
- Inspected, repaired and relined brakes on cars, trucks and SUVs
- Inspected vehicles to determine extent of damage or malfunctions
- Retrofit vehicles with aftermarket products for mechanical, hydraulic and electrical systems
- Adjusted systems and components for compliance to manufacturer's performance specifications
- Examined parts and systems for signs of trouble and wear
- Worked on combustion engine, hybrid and fully electric vehicles to meet needs of various drivers
- Used special alignment equipment and wheel-balancing machinery to realign wheels, frames and steering mechanism of different automobiles
- Troubleshot electrical problems with emissions, fuel and ignition systems using specialized testing equipment
- Changed fuel filters, air filters and spark plugs and part of routine vehicle maintenance
- Consulted with customers to understand repairs needs and provide accurate quotes
- Verified safe and efficient equipment operation in line with manufacturer standards
- Assessed vehicle damage, traced malfunctions and isolated faults
- Troubleshot fuel, ignition and emissions control systems with help of electronic testing equipment
- Tested vehicle system and components using computerized diagnostic devices and other equipment
- Protected customer's vehicle with floor mats and seat and steering wheel covers
- Test drove vehicles before and after service to verify functionality and quality of repairs
- Maintained store inventory of parts, tires and shop equipment such as air compressors and engine hoists
- Tuned automotive engines to achieve proper performance and extend engine life
- Overhauled gasoline and diesel engines by taking apart engines, identifying and replacing faulty parts and rebuilding engine to increase vehicle power and performance
- Obtained specific computer codes from vehicles and help trace faults using specialized devices
- Tore down, repaired and rebuilt faulty power steering, transmissions and other vehicle components
- Checked, repaired and replaced brake systems on personal and commercial vehicles
- Repaired, rebuilt, or replaced mechanical systems and components
- Communicated with parts department to order needed parts and followed up until delivery
TIG Welder
Alumigard
05.2013 - 01.2014
- Selected and installed torches, torch tips, filler rods and flux according to welding chart specifications or type and thicknesses of metals
- Operated manual and semi-automatic welding equipment to fuse metal segments
- Fit, aligned and adjusted machines and assemblies to meet tolerances and product operating requirements
- Set-up equipment and welding components using arc, gas shield arc, submerged arc, or gas welding equipment
- Prioritized tasks according to established schedules, shop orders and established procedures
- Used training and experience to overcome difficult casting configurations and alloys
- Analyzed technical drawings, blueprints, specifications and work orders to plan project execution
- Checked grooves, angles, or gap allowances using micrometers, calipers and precision measuring instruments
- Identified and notified superiors of deviations in work materials or equipment to avoid interruptions in productivity
- Welded separately or in combination using aluminum, stainless steel, cast iron and other alloys
- Applied flux to joints and brazing rods to minimize risk of oxidation
- Shut off valves using keys and wrenches to make repairs and modifications
- Removed excess materials from complete work and polished surfaces
- Completed accurate and clean welds in flat, vertical and overhead positions
- Used clamps and jigs to secure workpieces and maintain alignment
- Refilled solder bars and monitored temperature to achieve proper melting conditions
- Positioned and aligned parts according to exact blueprint instructions and job specifications
- Regulated electric current and timing cycles while welding to allow metals to reach bonding temperature
- Heated rods and torches to brazing temperature
- Cleaned and degreased parts to keep equipment operating correctly
- Estimated materials needed for each job and kept supplies within optimal levels
- Tested completed workpieces to verify conformance to tolerance specifications
- Heated and separated, soldered or brazed to adjust alignment and correct defects
- Assembled workpieces by soldering along adjoining edges
- Soldered seams and filled holes on fabricated metal products
- Followed safe working habits consistently to protect team members, equipment and materials from unnecessary risks
- Followed charts, work orders and personal expertise to select appropriate alloys and torch attachments
- Set up and operated welding equipment
- Welded combinations of metals and alloys to join components
- Melted brazing alloys to bond workpieces
- Analyzed technical documentation to plan smooth layouts, assemblies and welding operations
- Cleaned joints of workpieces to prepare surfaces for bonding and achieve professional results
- Cut, threaded and hammered pipe using welding, brazing and soldering techniques
- Finished high-quality work by examining welds and removing imperfections like excess spatter, weld and slag
- Inspected finished workpieces and separated or reworked non-conforming items
- Reviewed work orders to select torch tips, flux and brazing alloys
Fabricator
West Coast Classics
11.2012 - 05.2013
- Used drawings and fixtures to fabricate parts using angle grinders and shears
- Operated machinery correctly and used proper gear to minimize safety concerns
- Followed production specifications and technical information create pieces of consistent quality
- Used correct techniques, equipment and tools to fabricate items
- Completed preventive maintenance on machinery to maintain durability and performance
- Set up and maintained machinery in fabrication shop to handle production demands
- Checked measurements and dimensions to verify conformance with specifications
- Examined production issues to develop workarounds for non-standard designs
- Corrected multi-plane distortion, shrinkage and strain through straightening and fitting
- Aligned components with care to achieve correct fit
- Coordinated the different stages of each project, handling multiple simultaneous jobs
- Reduced downtime with swift assistance on product and machine change-overs
- Checked equipment, components and in-process products to verify alignment with work orders
- Independently resolved problems affecting the final fit and look of each item
- Read and interpreted blueprints to select the correct parts, assemblies and hardware to complete assemblies
- Used dimensioned technical drawings and documents to fabricate and assemble custom suspension components and automotive products
- Drilled holes and completed the connections within precise tolerances
- Worked safely 100% of the time, consistently protecting the team from harm and preventing materials loss
- Tested the final products to assess their function and identify problems such as leaks and pressure issues
- Connected, reworked and inspected assemblies for automotive parts
Education
BACHELOR OF SCIENCE - Computer Science, Video game design
fullsail university
Orlando, FloridaHIGH SCHOOL DIPLOMA -
continental academy
Mirmar, FLSkills
- Video production and editing
- Content development
- Pre-production planning
- Setup equipment
- Add effects
- Edit footage
- Trim segments
- Maintain story
- Record sounds
- Multitasking
- Motivation
- Research
- Customer relations
- Task prioritization
- Planning
- Teamwork
- Prioritization
- Problem-solving
Awards
- National Society of Collegiate Scholars Honors Award for Scholarship, Leadership and Service, 07/23/16
- High School Honor Roll, Fall 2006
- Varsity Wrestling letter and award, 2004-2007
- 4.0 GPA High School
- 3.5 GPA University
Timeline
Lead Technician
Advanced Tire Service
02.2023 - 10.2024
Content Creator
Youtube / Twitch
05.2016 - 01.2023
Auto Technician
Tuffy Auto Service Center
04.2015 - 05.2016
Auto Technician
Tire Kingdom
01.2014 - 02.2015
TIG Welder
Alumigard
05.2013 - 01.2014
Fabricator
West Coast Classics
11.2012 - 05.2013
HIGH SCHOOL DIPLOMA -
continental academy
BACHELOR OF SCIENCE - Computer Science, Video game design
fullsail university
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