Neil Suri
Saint Petersburg,FL
Summary
Adept at strategic planning and cross-functional collaboration, I spearheaded initiatives at Bartaco that significantly enhanced operational efficiency and team productivity. My leadership in operations management and talent development resulted in a notable increase in project delivery success and employee satisfaction. Leveraging strong problem-solving skills and a focus on organizational improvement, I consistently achieved and surpassed performance targets. I am a extremely versatile in my role as I oversee operations training as well as mult-unit management with assisting bottom performing restaurants
Overview
14
14
years of professional experience
Work History
Senior Manager - Operations + Integration
Bartaco
04.2023 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Examined quarterly financials to determine business operating capacity.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Evaluated hiring, firing, and promotions requests.
- Produced staffing matrix to provide adequate coverage of department.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed senior-level personnel working in marketing and sales capacities.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Regional Training Manager
Bartaco
06.2017 - 04.2023
- Improved staff retention rates by creating engaging and informative training sessions.
- Increased overall workplace efficiency through the implementation of effective training strategies.
- Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
- Boosted employee satisfaction scores by addressing skill gaps through tailored workshops and seminars.
- Optimized resource allocation by conducting regular evaluations of budgetary needs for ongoing regional training programs.
- Promoted knowledge sharing among staff members by organizing frequent networking events focused on industry trends and best practices.
- Ensured compliance with industry standards and regulations by incorporating relevant content into all training modules.
- Cultivated a culture of continuous learning across multiple office locations, encouraging employees to pursue professional development opportunities actively.
- Enhanced employee performance by developing targeted regional training programs.
- Collaborated with cross-functional teams to customize training materials for various departments.
- Empowered employees to take charge of their career trajectories through personalized growth plans developed in partnership with their supervisors.
- Evaluated the effectiveness of existing training methods, making necessary adjustments to optimize results.
- Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.
- Developed strong relationships with external vendors to secure cost-effective and high-quality instructional materials.
- Spearheaded the creation of an online learning platform, increasing accessibility to key training resources.
- Implemented a comprehensive train-the-trainer program, further expanding in-house expertise and capabilities.
- Streamlined onboarding process for new hires, accelerating their integration into the company culture.
- Managed new employee orientation training process for more than [Number] employees each year.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Implemented new learning strategies depending upon employees' skill levels.
- Directed training programs and development paths for managers and supervisors.
- Directed field training to enhance participants' skills.
- Created in-depth training manual for all employees.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Selected and assigned instructors to conduct specific training programs.
General Manager
Bartaco
06.2015 - 06.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Senior Manager
Great American Restaurants
01.2010 - 05.2015
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Ran a successful beverage program generating over $1 million in annual sales
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Education
Associate of Arts - Business Management
Northern Virginia Community College
Annandale, VA06.2004
Skills
- Strategic Planning
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Troubleshooting and problem resolution
- Operations Planning
- Cross-Functional Communication
- Talent Development
- Organizational improvement
- Team Leadership
- Training and Development
- Process Improvement
- Work Planning and Prioritization
- Employee Development
Timeline
Senior Manager - Operations + Integration
Bartaco
04.2023 - Current
Regional Training Manager
Bartaco
06.2017 - 04.2023
General Manager
Bartaco
06.2015 - 06.2017
Senior Manager
Great American Restaurants
01.2010 - 05.2015
Associate of Arts - Business Management
Northern Virginia Community College
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