Neil Varel
New York,NY
Summary
Experienced and energetic Head Waiter with a proven ability to lead teams, optimize operations, and deliver exceptional guest experiences. Skilled in staff training, workflow coordination, and maintaining high standards in a fast-paced dining environment. Adept at multitasking, problem-solving, and fostering collaborative team dynamics to ensure seamless service and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Waiter
Saffron
Queens, NY
03.2023 - 10.2024
- Managed daily operations in a fast-paced environment, ensuring seamless service and customer satisfaction
- Trained and mentored new team members, fostering a collaborative and efficient work environment
- Maintained comprehensive knowledge of menu items, ingredients, and preparation methods to provide informed recommendations to guests
- Conducted quality checks on food presentation and accuracy before service to uphold standards
- Supervised table setup, cleaning, and resetting to ensure a well-maintained dining area
- Delivered exceptional customer service, promptly addressing guest feedback and resolving concerns
- Oversaw cashier duties and reconciled payments to ensure accuracy and efficiency
Education
Bachelor of Science - Commerce
Mumbai University
Mumbai05-2025
Skills
- Team leadership, staff training, and mentorship
- Oversight of table setting and presentation
- High-level customer service
- Comprehensive menu knowledge and recommendations
- Expertise in wine and beverage pairing
- Proficiency in POS systems and reporting
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
Qualifying Certificate in Food Protection
Issued by: NYC Department of Health and Mental Hygiene
Certificate Number: 23-07898OL
Date Issued: May 2023
References
References available upon request.
Timeline
Head Waiter
Saffron
03.2023 - 10.2024
Bachelor of Science - Commerce
Mumbai University
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