Dynamic Service Consultant and Service Manager with extensive experience in driving operational efficiency, increasing sales, and fostering customer satisfaction. Proficient in strategic planning, product development, and process optimization within the automotive and service industries. Adept at managing teams, delivering financial analysis, and developing innovative solutions to enhance customer experience and retention. Proven success in market expansion and service excellence. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.