Neila Kaddeche
Irvine,CA
Summary
Throughout my work experience, I have learned to perform well in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. I am a motivated and hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Le Saint Honore
Dana Point, CA
06.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Implemented feedback from customers to improve service quality and menu offerings.
- Filled condiments and napkin containers during slack periods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Sanitized frequented areas and equipment using approved supplies.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and responded to informational requests.
- Answered phone calls to assist customers with questions and orders.
- Processed credit card transactions accurately and efficiently.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted and balanced cashier drawers.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
Northwood High School
Irvine, CA06-2025
Skills
- Attention to detail
- Customer service
- Positive and professional
- Patience and composure
- Multitasking and organization
- Customer satisfaction
- Customer focus
- Task prioritization
- Basic math
Affiliations
- Figure Skater for over 11 years and Received the U.S. Figure Skating title of U.S. Figure Skating Double Gold Medalist award.
Timeline
Sales Associate
Le Saint Honore
06.2024 - Current
Northwood High School
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