NEILANI RIKA SILES
CARE Hawaii Inc.
Sacramento,CA
10
years of professional experience
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
Receptionist
10 Months- Greeted visitors, verified appointments, and maintained professional front-desk experience
- Managed multi-line phone system, routing calls and messages to appropriate staff promptly
- Scheduled appointments, updated calendars, and supported daily office workflow
- Coordinated incoming mail, deliveries, and document distribution across departments
Bank teller
11 Months- Maintained high accuracy in cash handling and transaction processing, ensuring compliance with banking regulations.
- Provided expert guidance on financial products, aligning customer needs with suitable banking options.
- Built strong client relationships through personalized service and proactive follow-ups, boosting customer retention.
- Identified and resolved customer issues, increasing satisfaction and loyalty.
- Collaborated with team members to streamline operational processes, enhancing service efficiency.
Barista
5 Years 9 Months- Prepared a wide range of coffee and tea beverages, ensuring customer satisfaction in a fast-paced environment while maintaining cleanliness and organization.
- Prepared beverages according to customer specifications in a fast-paced environment.
- Kept workspace organized and hygienic to promote a positive customer atmosphere.
- Developed strong relationships with returning customers to enhance loyalty and engagement.
Retail Associate
6 Years 5 Months- Assisted customers with their shopping needs and maintained store organization as a retail associate at Ross Dress For Less.
- Provided personalized assistance to customers, enhancing their shopping experience.
- Worked collaboratively with team members to achieve store sales goals.
- Collaborated with team members to meet and exceed store sales goals, contributing to overall store performance.
Education
High School Diploma
- Business Technology
Pending, Completed a year and 1/2 of undergraduate coursework.
Skills
Attention to detail
Regulatory Compliance
Data Entry
Cash handling
Cash drawer maintenance
Adaptability
Telephone skills
Time management
Organization skills
Verbal and written communication
Appointment scheduling
Greeting and seating clients
Data inputting
Personal Information
Title: BANK TELLER
Timeline
Receptionist
CARE Hawaii Inc.
12.2025 - 10.2026Read More
Bank teller
Wells Fargo Bank
07.2024 - 06.2025Read More
Barista
Starbucks
05.2018 - 02.2024Read More
Retail Associate
Ross Dress For Less
09.2016 - 02.2023Read More
Hawaii Community College
from Business Technology
Read More
Waiakea High School
High School Diploma
Read More