Neil “Danny” De La Torre
San Manuel,AZ
Summary
Experienced Boat Captain with a 100 ton USCG captain's license. Adept at applying navigational resources to promote passenger and crew safety. Proven history of performing some equipment maintenance with efficiency. Years of experience delivering a high level of customer service to ensure guests' expected experience. Professional demeanor with vast experience and diverse skillset in effectively navigating marine vessels. Skillful in anchoring, docking and guiding ships according to established regulations and rules. Motivated to eliminate issues and incidents by consistently following safety protocols.
Overview
20
20
years of professional experience
Work History
Boat Captain
Desert Belle Cruises
02.2024 - Current
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
- Conduct informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Collaborate with crew members to ensure smooth operations, maintaining a professional work environment on board.
Boat Captain/Business Owner
Ocean Blue Kona
05.2022 - 09.2023
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
- Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
- Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
- Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
- Managed financial aspects of the vessel''s operation by tracking expenses, creating budgets, and handling payments from clients.
- Performed meticulous record-keeping duties, documenting essential information such as maintenance logs, crew hours, and trip itineraries for future reference.
- Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
- Collaborated with crew members to ensure smooth operations, maintaining a professional work environment on board.
- Preserved the integrity of marine ecosystems by adhering to responsible boating practices and promoting awareness among passengers about environmental stewardship.
- Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Kept guest areas clean, removed trash.
Boat Captain
UFO Parasail
05.2021 - 05.2022
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging weather skillfully, ensuring safe parasail excursion to passenger.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Engine maintenance
- Preserved the integrity of marine ecosystems by adhering to responsible boating practices and promoting awareness among passengers.
- Assessed course and weather to assist with managing passenger safety.
- Enhanced safety measures by implementing strict protocols and conducting regular equipment checks.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Set boat's courses to avoid reefs, outlying shoals or other hazards.
Boat Captain
Kona Style
09.2018 - 05.2021
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Maintained records of daily activities, weather and sea conditions, pollution control efforts and passenger status.
- Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
- Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
- Checked for spills and other pollutants to communicate findings to land staff.
- Assessed course and weather to assist with managing passenger safety.
- Maintained vessel in pristine condition through diligent cleaning, maintenance, and repairs for optimal performance.
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Set ships' courses to avoid reefs, outlying shoals or other hazards.
Boat Captain
UFO Parasail
03.2017 - 09.2018
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging weather skillfully, ensuring safe parasail excursion to passenger.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Engine maintenance
- Preserved the integrity of marine ecosystems by adhering to responsible boating practices and promoting awareness among passengers.
- Assessed course and weather to assist with managing passenger safety.
- Enhanced safety measures by implementing strict protocols and conducting regular equipment checks.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Set boat's courses to avoid reefs, outlying shoals or other hazards.
Boat Captain/Owner
Alii Ocean Tours
03.2015 - 05.2016
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
- Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
Supervisor of Recreation
Four Seasons Hotels And Resorts
02.2011 - 03.2015
- Provided 5 Star customer service to hotel guests
- Assisted pool staff with daily duties, food running, taking food and drink orders
- Address customer complaints and remedied accordingly
- Resolved conflicts between staff using effective communication and negotiation skills.
- Established a positive work environment by fostering open communication among staff members and promoting teamwork in daily operations.
Boat Captain
Spirit Of Sacramento
03.2004 - 06.2005
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers.
- Improved crew morale with effective leadership techniques that fostered teamwork while addressing individual needs or concerns promptly.
- Conducted informative tours for passengers, sharing knowledge about local history, wildlife, and points of interest.
- Increased customer satisfaction by providing exceptional service and accommodating special requests during charters.
- Maintained records of daily activities, weather and river conditions, pollution control efforts and passenger status.
- Ensured compliance with all federal regulations by maintaining proper certifications and adhering to maritime laws during voyages.
- Maintained open communication channels between ship owners or charterers regarding voyage progress or any emergent issues requiring attention.
- Checked for spills and other pollutants to communicate findings to land staff.
- Assisted in the training of new crew members to ensure they were well-prepared for their roles onboard the vessel as it pertains to safety practices and operational tasks.
- Assessed course and weather to assist with managing passenger safety.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
- Planned routes and travel speeds to meet scheduling and excursion goals.
Education
GED -
Torrance High School
Torrance, CA04.1995
Skills
- Boat handling
- Mooring Operations
- Team Management
- Route Planning
- Relationship Building
- Customer Relations
- Safety Management
- Operational planning
- Problem Analysis
- Crew oversight
- Vessel navigation
- Watercraft safety
- Marine vessel operation
- Boat steering
- Engine and winch maintenance
- Crew Supervision
- Anchoring techniques
- Safety Procedures Implementation
Timeline
Boat Captain
Desert Belle Cruises
02.2024 - Current
Boat Captain/Business Owner
Ocean Blue Kona
05.2022 - 09.2023
Boat Captain
UFO Parasail
05.2021 - 05.2022
Boat Captain
Kona Style
09.2018 - 05.2021
Boat Captain
UFO Parasail
03.2017 - 09.2018
Boat Captain/Owner
Alii Ocean Tours
03.2015 - 05.2016
Supervisor of Recreation
Four Seasons Hotels And Resorts
02.2011 - 03.2015
Boat Captain
Spirit Of Sacramento
03.2004 - 06.2005
GED -
Torrance High School
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