In my role as Customer Service at Target, I focused on delivering personalized experiences to each guest, making sure they felt valued and cared for. My approach was to actively listen to their needs and resolve any concerns efficiently and with kindness.
Effective communication.
Problem solving.
Teamwork and collaboration.
Adaptability to different types of customers
In my previous position, I oversaw resource management, inventory optimization and operational problem solving, always prioritizing efficiency and teamwork.
I supervised daily operations, ensuring that all administrative and logistical processes were executed without interruptions.
them.
My name is Neiliana, and I am passionate about organization, teamwork and the impact that operations have on the customer experience My experience as an Operation Assistant at a parks agency and as a customer service specialist at Target has taught me to balance administrative, logistical and customer-oriented tasks
Problem Solving: I am agile in identifying and resolving challenges, whether with inventory discrepancies or in high-pressure situations
Adaptability: I am used to dynamic and fast-paced environments, adjusting quickly to new priorities and responsibilities
Passion for beauty and the customer: Although my focus is on operations, I always understand how my work directly impacts the customer experience, and that motivates me to give my best