Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neilynn Hanchor

Majuro,MI

Summary

Dynamic and detail-oriented professional with a proven track record at Majuro Water & Sewer Company, excelling in payroll management and fostering teamwork. Recognized for enhancing departmental efficiency and delivering exceptional customer service. Adept at problem-solving and maintaining confidentiality, with strong communication skills and a commitment to continuous improvement.

Overview

3
3
years of professional experience

Work History

Stock

Ross Dress for Less
07.2024 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Payroll Clerk

Majuro Water &Sewer Company
03.2022 - 07.2022
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Increased departmental efficiency by creating comprehensive payroll processing guidelines.
  • Contributed to team meetings with insights on payroll process improvements, fostering culture of continuous enhancement.
  • Developed custom payroll reports for management, facilitating strategic financial planning.
  • Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
  • Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
  • Assisted in implementing new payroll system, leading to more efficient operations.
  • Collaborated with HR to update employee benefits in payroll system, ensuring accurate deductions and contributions.
  • Reduced payroll processing errors, conducting detailed checks before final submission.
  • Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
  • Audited timesheets and payroll records for accuracy.
  • Processed timecards and payroll data for team of employees.

Education

Secretarial

Marshall Island High Scool
Majuro, MI
06-2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

English
Full Professional

Timeline

Stock

Ross Dress for Less
07.2024 - 11.2024

Payroll Clerk

Majuro Water &Sewer Company
03.2022 - 07.2022

Secretarial

Marshall Island High Scool

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Neilynn Hanchor