Neima Hernandez

• Conducted interviews with patients to discuss health history, objectives and concerns.
• Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.

Patient Care

• Welcoming patients, reviewing medical history, and taking vital signs.
• Preparing patients for treatment by cleaning teeth, applying topical anesthetic, and isolating the working area.
• Assisting the orthodontist during procedures like bracket placement, wire changes, and band placement.
• Taking intraoral photographs and digital X-rays.
• Taking impressions of teeth using alginate or digital scanning technology.
• Providing post-operative instructions and oral hygiene education regarding braces.

Clinical procedures

• Setting up and sterilizing dental instruments and trays.
• Mixing dental materials like cement and bonding agents
• Removing excess cement from brackets
• Performing minor lab work like pouring and trimming plaster models
• Assisting with the fabrication of retainers and mouthguards

• Greet, register, and assign rooms to guests of hotels or motels
• Verify customers' credit, and establish how the customer will pay for the accommodation
• Make and confirm reservations
• Issue room keys and escort instructions to bellhops
• Keep records of room availability and guests' accounts, manually or using computers
• Contact housekeeping or maintenance staff when guests report problems
• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
• Compute bills, collect payments, and make change for guests
• Record guest comments or complaints, referring customers to managers as necessary
• Review accounts and charges with guests during the check out process
• Advise housekeeping staff when rooms have been vacated and are ready for cleaning
• Clean and maintain lobby and common areas, such as restocking supplies and watering plants