Neimaw Mangakwir
Portland,CT
Overview
14
14
years of professional experience
Work History
Housekeeper
Marina Atteya
Cairo, Egypt
01.2011 - 08.2024
- Communicated with maintenance team on damages to repair.
- Reported any maintenance issues or damage to supervisors immediately.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sorted and counted linens and organized in storage areas.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured that all health standards were met during cleaning operations.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Sanitized all areas of the hotel lobby and public restrooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Assisted in laundry services including washing, drying, and folding linens.
- Observed proper use of chemicals when cleaning various surfaces.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Scrubbed kitchen appliances, countertops and fixtures.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Followed safety procedures when handling hazardous materials.
- Communicated with customers about requests for additional supplies or cleaning services.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Waxed and polished wood furnishings to restore faded appearance.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Maintained and organized cleaning supplies stock.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and damp-mopped private stairways and hallways.
- Responded to requests from guests regarding housekeeping needs.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Inspected furniture for damage or stains in between guest stays.
- Used cleaning chemicals following proper guidelines.
- Provided information about hotel services upon request from guests.
Skills
- Teamwork and collaboration
- Problem-solving
- Communication
- Friendly, positive attitude
- FLUENT IN Arabic, Dinka, and I am learning English at Portland Community College (PCC)
- Active listening
- Interpersonal communication
Languages
Arabic
Professional
Dinka
Native/ Bilingual
Timeline
Housekeeper
Marina Atteya
01.2011 - 08.2024