Overview
Work History
Skills
Languages
Timeline
Generic

Neimaw Mangakwir

Portland,CT

Overview

14
14
years of professional experience

Work History

Housekeeper

Marina Atteya
Cairo, Egypt
01.2011 - 08.2024
  • Communicated with maintenance team on damages to repair.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Sorted and counted linens and organized in storage areas.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured that all health standards were met during cleaning operations.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Followed safety procedures when handling hazardous materials.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Maintained and organized cleaning supplies stock.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied trash receptacles throughout the property.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and damp-mopped private stairways and hallways.
  • Responded to requests from guests regarding housekeeping needs.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Inspected furniture for damage or stains in between guest stays.
  • Used cleaning chemicals following proper guidelines.
  • Provided information about hotel services upon request from guests.

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Communication
  • Friendly, positive attitude
  • FLUENT IN Arabic, Dinka, and I am learning English at Portland Community College (PCC)
  • Active listening
  • Interpersonal communication

Languages

Arabic
Professional
Dinka
Native/ Bilingual

Timeline

Housekeeper

Marina Atteya
01.2011 - 08.2024
Neimaw Mangakwir