Neisha Beal

Work History

HR Advisor

Autozone Inc

09.2023 - Current

Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.
Coordinated employment offers with management and extended offers to selected candidates.
Provided guidance to managers on employee development, performance management, and corrective action processes, ensuring consistency across the organization.
Oversaw internal investigations of alleged misconduct or policy violations resulting in fair resolutions that protected both the company''s interests and those of its employees.
Maintained accurate personnel records through diligent documentation of employment actions such as hires, promotions, transfers, terminations, or leaves of absence.
Collaborated with department managers to assess workforce needs, creating strategic plans for staffing adjustments as necessary.
Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
Enhanced employee satisfaction by implementing targeted training programs and professional development opportunities.
Reviewed human resources paperwork for accuracy and completeness.
Reduced employee turnover with effective recruitment strategies that attracted top talent to the organization.
Spearheaded employee engagement initiatives, soliciting feedback and implementing effective strategies to address areas of concern.
Conducted thorough exit interviews to gather valuable insights from departing employees, identifying areas for improvement in company policies and procedures.
Structured compensation and benefits according to market conditions and budget demands.
Implemented succession planning strategies to identify high-potential employees and prepare them for future leadership roles.

Store Manager

Autozone Inc

08.2022 - 09.2023

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Hub Cordinator

Autozone Inc

02.2019 - 08.2021

Monitored employee productivity levels and provided constructive feedback through regular performance reviews, promoting a culture of accountability and continuous improvement.
Oversaw maintenance schedules for fleet vehicles to minimize downtime due to mechanical failures or routine servicing requirements.
Enhanced customer satisfaction with timely communication regarding order status, shipment updates, and issue resolution.
Resolved escalated customer issues promptly, fostering positive relationships and retaining valued clients.
Streamlined hub operations by implementing efficient scheduling and resource allocation strategies.
Liaised with sales representatives to ensure accurate order processing while maintaining open lines of communication regarding product availability or potential delays.
Managed inventory levels effectively to reduce waste, optimize warehouse space usage, and maintain accurate stock records.
Optimized route planning for drivers, resulting in decreased fuel consumption and improved delivery times.
Reduced operational costs by identifying areas for improvement and implementing cost-effective solutions.
Increased on-time deliveries by closely monitoring shipment progress and addressing potential delays proactively.

Store Manager

Autozone Inc

09.2010 - 02.2019

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.

Product Manager

Lowes Home Improvment

11.2005 - 09.2010

Communicated effectively with team members to deliver updates on project milestones and deadlines.
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Analyzed metrics to measure product performance.
Coordinated design meetings and decisions with internal departments and teams.
Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Maintained positive vendor relations to build strong partnerships.
Managed stakeholder expectations effectively throughout the entire product development process.
Prioritized roadmap in order to achieve product goals and metrics.
Launched successful products by conducting thorough market research and identifying customer needs.
Coordinated project planning and execution with team members and team leads.
Drove revenue growth by establishing strong relationships with key industry partners.
Set goals and formalized policies to maximize team performance and keep project on-task.
Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Spearheaded the creation of detailed user guides for enhanced usability of newly launched products.

Summary

Overview

Work History

HR Advisor

Store Manager

Hub Cordinator

Store Manager

Product Manager

Education

Cosmetology - Licensed

Education - Basic

Business - Business Management And Administration

Skills

Timeline

Similar Profiles

Ralph PropheteRalph Prophete

Derek RussellDerek Russell

Edward BradleyEdward Bradley

Alicia RobertsonAlicia Robertson

Hannah BakerHannah Baker