Neisha Johnson
Overland Park,KS
Summary
Passionate and Dependable student nurse with hands-on experience in Emergency Department Technician role & long term care. Skilled in direct patient, EKG’s, and phlebotomy. On track to graduate with ASN in nursing 09/2025
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
St. Luke's Health System
03.2024 - Current
- Direct patient care, taking vital signs, performing EKGs, drawing blood, insertion & removal of catheters, IV removal, glucose monitoring
ER Technician
AdventHealth Shawnee Mission
04.2023 - 06.2024
- Direct patient care, taking vital signs, performing EKGs, drawing blood, and transporting patients.
Collection Specialist
Bread Financial
11.2021 - 02.2024
- Collecting on delinquent account while providing excellent customer service
Customer Service Representative
AppleOne
02.2021 - 11.2021
- Answer inquiries and questions, handle complaints, troubleshoot problems, and provide information
- Responding to emails, research required information using available resources.
Customer Service Advocate
OptumRx by United Healthcare
11.2020 - 02.2021
- Assists in answering inbound calls related to placing refill prescription orders and processing questions regarding the mail order pharmacy operations.
Certified Medication Technician
Homestead of Olathe
01.2020 - 03.2020
- Administration of medications in assisted living environment.
Certified Medication Technician
Autumn Leaves Of Overland Park
11.2017 - 01.2020
- Administering medication in a locked memory care unit
CNA - Certified Nursing Assistant
Lakeview Village
02.2015 - 11.2017
- Working in short-term sub-acute rehab providing direct patient care
- Assisting with ADL's & transfers with orthopedic rehab clients.
Product Consultant/Sales
Sephora
09.2014 - 01.2016
- Educating clients on makeup and skincare
- Answering any questions customers might have
- Providing excellent customer service and knowledge of products
- Meeting sale expectations weekly.
Dietary Aide
Delmar Gardens
02.2013 - 02.2015
- Assisting and directing residents to correct seating in the dining area
- Providing meal service to include taking orders and serving food
- Setting up dining area before mealtimes
- Ensuring dining area is clean after meal times and before leaving shift.
Loan Officer/Loan Processor
Centrinex
06.2012 - 02.2013
- Responsible for in-bounds and out-bounds calls
- Approved/denial loans
- Set up various payment arrangement on delinquent loans
- Set our reminders notices.
Education
Nursing
Rasmussen College of Nursing
Overland Park, KS09.2025
CMT Certificating in Nursing -
Midwestern college
Overland Park, KS05.2017
CNA certification in Nursing -
Delores homes
Kansas City, KS01.2015
Diploma in General studies -
Shawnee mission west
Overland Park, KS01.2012
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- CPR Certified
- CNA
- CPR
- Caregiving
- Memory Care
- Medication Administration
- Alzheimer's Care
- Experience with Children
- EMR Systems
- Hospital Experience
- Vital Signs
- Medical Records
- Dementia Care
- Medical Terminology
- Patient Care
- Medical Office Experience
- Hospice Care
- Nursing
- Customer service
- Medical terminology
Certification
- Certified Medication Aide, 05/01/17, 05/01/19
- Certified Nursing Assistant (CNA)
Assessments
Nursing assistant skills, Proficient, 01/01/21, Providing nursing aid to patients using knowledge of relevant equipment and procedures
Personal Information
Relocation: Anywhere
Timeline
Emergency Room Technician
St. Luke's Health System
03.2024 - Current
ER Technician
AdventHealth Shawnee Mission
04.2023 - 06.2024
Collection Specialist
Bread Financial
11.2021 - 02.2024
Customer Service Representative
AppleOne
02.2021 - 11.2021
Customer Service Advocate
OptumRx by United Healthcare
11.2020 - 02.2021
Certified Medication Technician
Homestead of Olathe
01.2020 - 03.2020
Certified Medication Technician
Autumn Leaves Of Overland Park
11.2017 - 01.2020
CNA - Certified Nursing Assistant
Lakeview Village
02.2015 - 11.2017
Product Consultant/Sales
Sephora
09.2014 - 01.2016
Dietary Aide
Delmar Gardens
02.2013 - 02.2015
Loan Officer/Loan Processor
Centrinex
06.2012 - 02.2013
Nursing
Rasmussen College of Nursing
CMT Certificating in Nursing -
Midwestern college
CNA certification in Nursing -
Delores homes
Diploma in General studies -
Shawnee mission west