Neishia Rockiett
Milwaukee,Wi,WI
Summary
Structured Crew Manager skillful in recruiting, training and scheduling employees, tracking expenses and investigating and resolving quality and service complaints. Expertise in Customer Service. Courteous and patient individual committed to increasing customer satisfaction and reducing staff turnover.
Highly proactive manager with 4 years of experience in team leadership . Background includes sales, management and customer service in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Fast Food Manager
Macplyes
05.2021 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
M.I.T
Amazon Fulfillment Center Warehouse
12.2022 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Literacy Services of Wisconsin
555 N. Plankinton Ave, Milwaukee , Wi 5320312.2023
Skills
- Resource Allocation
- Complaint Resolution
- Customer Loyalty
- Operations Management
- Shift Management
- Customer Engagement
- Team Leadership
Timeline
M.I.T
Amazon Fulfillment Center Warehouse
12.2022 - 02.2023
Fast Food Manager
Macplyes
05.2021 - 04.2023
High School Diploma -
Literacy Services of Wisconsin
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