Neissa Sacko
Jamaica,New York
Summary
Well-organized Administrative professional bringing excellent multitasking abilities developed over 8 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Lead Coordinator
365 SPOTLESS NYC, LLC
New York, NY
08.2017 - Current
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information
- Follow up with over 25 customers each week for feedback on services
- Established and increased new memberships contracts
- Deliver quality customer service to address urgent requests and needs
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
- Order and stock supplies based on current workloads and upcoming jobs
Clerical/Administrative Assistant
MMZ Financial Services Insurance/ Real Estate & Investments
New York, NY
04.2016 - 08.2017
- Greeted numerous visitors, including VIPs, vendors and interview candidates
- Maintained clean reception area, including lounge and associated areas
- Drafted biweekly time sheets for 3 executives and employees
- Assessed urgency and priorities before accepting or declining appointments and meetings with CEO
- Obtained signatures for financial documents and internal and external invoices
Store Manager
Popeyes Louisiana Kitchen
New York, NY
10.2010 - 11.2015
- Promptly and empathetically handled over 50 guest concerns and complaints per day
- Prepare daily cash registers
- Built loyal clientele through friendly interactions and consistent appreciation
- Verified that prepared food met all standards for quality and quantity
- Handling payroll and preparing monthly Profit and Loss statements reports
- Taking weekly inventory and placing orders
Administrative Assistant Intern
Visiting Nurse Service of New York
New York, NY
01.2010 - 06.2011
- Directed guests and routed deliveries and courier services
- Managed office supplies, vendors, organization and upkeep
- Answered and managed incoming and outgoing calls while recording accurate messages
- Answered and quickly redirected up to 30 calls per hour
- Opened and properly distributed incoming mail
Education
Bachelor of Science - Health Services Administration
Monroe College
434 Main Street, New Rochelle, NY, 108012018
Skills
- Multilingual (Spanish/English/French
- Articulate and well-spoken
- Excellent people skills
- Problem-solving
- Detail-oriented
- Exceptional time management skills
- Microsoft Excel, Word, PowerPoint
35 WPM typing speed - Business administration
Timeline
Lead Coordinator
365 SPOTLESS NYC, LLC
08.2017 - Current
Clerical/Administrative Assistant
MMZ Financial Services Insurance/ Real Estate & Investments
04.2016 - 08.2017
Store Manager
Popeyes Louisiana Kitchen
10.2010 - 11.2015
Administrative Assistant Intern
Visiting Nurse Service of New York
01.2010 - 06.2011
Bachelor of Science - Health Services Administration
Monroe College
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