- Photography
- Reading
- Gym Workouts
- Pilates
- Yoga
- Travel
Hi, I’m
Neiva LaBrecque
Baldwinville,MA
Summary
A hardworking professional that is known for meeting and executing high standards. As well as delivering consistent results. Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. A team player that is focused on collaboration and adapting to evolving project needs. Proficient in quality and detail-oriented tasks.
Overview
12
years of professional experience
Work History
Research Results Inc
Quality Assurance Specialist
05.2024 - Current
Job overview
- Provided regular updates to team leadership on quality metrics by addressing consistency issues.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective and applicable solutions.
- Executed QA standards and confirmed maintenance of standards.
- Performed assessments on new projects, helping management make informed decisions about resource allocation and budget.
- Documented and reported quality assurance outcomes, providing actionable insights for the team.
Research Results Inc
Project Manager
07.2019 - 05.2024
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing quality or integrity of the research.
- Established effective and productive communication across multiple teams for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Effectively managed the full scope of the project by establishing clear boundaries on requested changes to keep in line with project budget.
- Enhanced overall project success by conducting thorough post-mortem evaluations and incorporating lessons learned into future efforts.
Basic Irish Luxury
Marketing and Sales Associate Intern
01.2018 - Current
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Provided information to customers regarding the surrounding town of Newport.
- Boosted customer satisfaction by providing product knowledge.
- Follow opening and closing procedure policies.
- Updated and managed products on SilverEarth, in regards to description and inventory.
- Handled transactions accurately, maintaining the integrity of the store''s financial records.
- Maintained store inventory by processing received shipments and prepped for purchase and sale.
- Promoted products and special offers via multiple social media platform to expand brand awareness within our market demographics.
Salve Regina University
Office and Research Assistant
01.2017 - 05.2019
Job overview
- Managed research database of event attendees with utmost diligence, ensuring data integrity.
- Transcribed audio recordings of the PBS show "Story in the Public Square," into Word files to aid in writing promotional materials.
- Attended lecturers and mingled with our distinguished guest of honor and with members of the community to facilitate meaningful connections.
- Attended events to provided expert knowledge to incoming students, regarding the college and the Pell Honors Program.
Salve Regina University
Administrative Assistant
01.2015 - 01.2016
Job overview
- Maintained confidentiality of sensitive information regarding student accounts, by adhering to strict privacy policies and adhering to the use of secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital department information.
- Created, maintained, and entered information into databases such as Bill Inquiry and Excel
- Processed and sent out thirty emails at minimum per day regarding student refund checks.
R.J. Welch Plumbing and Heating
Administrative Assistant
01.2015 - 01.2017
Job overview
- Filed permits for plumbing, electricity, and heating according to jobs
- Entered employee pay into excel to calculate totals and cut checks
- Determined tax deductibles and calculated receipts
- Formulated excel spreadsheets to calculate deductions relating to taxes as well as salaries
Velvet Goose
Retail Sales
01.2013 - 01.2016
Job overview
- Greeted fifty customers per day and ascertained each customer's wants or needs
- Described merchandise and explained use and care of merchandise to customers
- Recommend, selected, located, and obtained merchandise based on customers' needs and desires
- Computed sales prices, totaled purchases, and received and processed cash
Montachusett Regional Vocational Technical School
Administrative Assistant
01.2014 - 01.2015
Job overview
- Created, maintained, and entered information into databases such as FileMaker Pro and Excel
- Managed paper or electronic filing systems regarding payroll, updated paperwork, and maintained documents, such as confidential attendance records, and correspondences
- Used computer applications to enter staff attendance through database management
- Operated telephone to forward calls and took messages
Education
Salve Regina University
Bachelor of Science from Business Administration, Marketing
05.2019
Skills
- Quality assurance
- Project management
- Project planning
- Team collaboration
- Problem-solving skills
- Issue resolution
- Detail-oriented
- Analytical thinking
- Multitasker
Awards
- Microsoft PowerPoint, 01/01/17
- Microsoft Excel, 01/01/17
- Microsoft Word, 01/01/17
- Cooperative Education, 01/01/15
- Business, 01/01/15
- Hands on Banking, 01/01/12
- 10-Hour General Industry (OSHA), 01/01/12
Interests
Timeline
Quality Assurance Specialist
Research Results Inc
05.2024 - Current
Project Manager
Research Results Inc
07.2019 - 05.2024
Marketing and Sales Associate Intern
Basic Irish Luxury
01.2018 - Current
Office and Research Assistant
Salve Regina University
01.2017 - 05.2019
Administrative Assistant
Salve Regina University
01.2015 - 01.2016
Administrative Assistant
R.J. Welch Plumbing and Heating
01.2015 - 01.2017
Administrative Assistant
Montachusett Regional Vocational Technical School
01.2014 - 01.2015
Retail Sales
Velvet Goose
01.2013 - 01.2016
Salve Regina University
Bachelor of Science from Business Administration, Marketing
Similar Profiles
Teddi GaydosTeddi Gaydos
Senior Account Manager at Research ResultsSenior Account Manager at Research Results
Teneisha SmallwoodTeneisha Smallwood
Health Insurance Advisor at Results CXHealth Insurance Advisor at Results CX
Lemuelle MarasiganLemuelle Marasigan
Operations Officer at Results-CxOperations Officer at Results-Cx
SHANNON BISHOPSHANNON BISHOP
LPN at Banyan Treatment CenterLPN at Banyan Treatment Center
Joseph PoirierJoseph Poirier
Facility Technician at smcltdFacility Technician at smcltd