Neja Jordan
Las Vegas
Summary
Sales Associate with 4+ years of experience delivering exceptional customer service and personalized shopping experiences through strong needs assessment and product knowledge. Consistently exceeds sales goals by recommending tailored solutions and building customer relationships. Experienced in training and mentoring new team members on sales strategies and service standards. Highly organized, dependable, and able to manage multiple priorities with a positive, team-focused attitude while taking on additional responsibilities to support overall business success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fashion Associate
Walmart
Honolulu
08.2024 - 03.2026
- Assisted customers in selecting apparel and accessories based on style preferences.
- Collaborated with team members to ensure efficient store operations and customer service.
- Provided product knowledge to customers, answering inquiries about clothing lines and promotions.
- Responded promptly to customer inquiries via phone or email.
- Organized clothing racks and displays to promote new items.
- Assisted customers with selecting merchandise and provided fashion advice.
BeamTeam
General Labor
Las Vegas
08.2021 - 11.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
Amazon
Warehouse associate
Las Vegas
05.2019 - 07.2022
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays, decreasing calls to support.
- Answered customer questions regarding shipments.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Removed outdated and overripe items from stock to eliminate health risks.
- Bent, lifted, opened, and moved products weighing up to 30 pounds.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Sanitized frequented areas and equipment using approved supplies.
Walmart Associate
Walmart
Las Vegas
11.2021 - 04.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Provided quotes to customers for purchase of products.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
Walmart
Custom Services
Las Vegas
04.2018 - 05.2019
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Assisted teammate with sales-processing tasks to meet daily sales goals.
- Identified needs of customers promptly and efficiently.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Helped customers by answering questions and locating merchandise.
- Completed all assigned training to stay updated on important policies and procedures.
Childcare Assistant
Keys kids
Las Vegas
06.2018 - 12.2018
- Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
- Delivered direct, supervised care to groups of children between infants and Teens .
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Jays Cleaning Services
Office Cleaning
Las Vegas
12.2017 - 09.2018
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Child Caretaker
Tinker Town Learn & Play Center
Las Vegas
12.2017 - 04.2018
- Made nutritious snacks and meals for children.
- Instructed children in health and personal habits, including eating, resting and toilet habits.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Recorded information about behavior, food service and medication dispensing.
- Maintained organized and clean classroom and work areas.
- Kept children safe and secure at all times.
- Enforced rules to teach manners and maintain safe environment.
- Secured indoor and outdoor premises to protect children under care.
- Sanitized frequented areas and equipment using approved supplies.
- Restocked supplies, replacing toiletries, liners and soaps.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Goodwill
Custom Service Sales
Las Vegas
08.2016 - 10.2017
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Southern New Hampshire University
Hooksett, NH 05.2026 - 05.2026
High School Diploma -
Beacon Academy Of Nevada
Las Vegas, NVLegacy High School
North Las Vegas, NVNorthwest Career College
Las Vegas, NVSkills
- Sales
- Product and Service Sales
- Excellent Communication Skills
- Cash Handling Accuracy
- Cleaning
- Multitasking
- Microsoft Word
- Microsoft Office
- Child Care
- Teamwork
- Flexible & Adaptable
- Good listening skills
- Teambuilding
- Multitasking abilities
- Self-motivated professional
Certification
- Salesforce
- Licensed Child care - 2016
Accomplishments
- Recognized as a Leader for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Education
other,other,other
Work History
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Timeline
Southern New Hampshire University
05.2026 - 05.2026
Fashion Associate
Walmart
08.2024 - 03.2026
Walmart Associate
Walmart
11.2021 - 04.2022
BeamTeam
General Labor
08.2021 - 11.2022
Amazon
Warehouse associate
05.2019 - 07.2022
Childcare Assistant
Keys kids
06.2018 - 12.2018
Walmart
Custom Services
04.2018 - 05.2019
Jays Cleaning Services
Office Cleaning
12.2017 - 09.2018
Child Caretaker
Tinker Town Learn & Play Center
12.2017 - 04.2018
Goodwill
Custom Service Sales
08.2016 - 10.2017
High School Diploma -
Beacon Academy Of Nevada
Legacy High School
Northwest Career College