Summary
Overview
Work History
Education
Skills
Timeline
Generic
NeKaiyah Payton

NeKaiyah Payton

Clementon,NJ

Summary

Dedicated to delivering a fresh approach to customer service and management. Exceptional communication skills, positivity, and adaptability. Passionate about setting a new standard of service excellence and fostering positive relationships with clients and colleagues. Committed to continuously improving skills and knowledge to exceed expectations and drive success in any role.

Overview

7
7
years of professional experience

Work History

DSP (Direct Support Personnel)

Elwyn
08.2023 - 10.2024
  • Delivered assistance to individuals with mental disabilities in daily activities.
  • Administered prescribed medications to patients.
  • Oversaw feeding operations.
  • Performed regular cleaning duties to uphold environmental standards.
  • Facilitated client travel with reliability.

Hotel Front Desk Clerk

Ocean Casino Resort
02.2023 - 07.2023
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Updated guest records with pertinent information to provide personalized service during their stay.
  • Resolved service-related problems and documented actions in system.

Server

Benihana
10.2021 - 01.2022
  • Ensured dining area was clean and organized.
  • Maintained high standards of quality in serving refreshments and dishes.
  • Handled financial transactions involving cash and credit cards for customer purchases.
  • Maintained composure and ensured order in high-pressure settings.
  • Ensured accurate tracking and organization of stock.
  • Upheld standards for a clean and safe workplace.

Cashier

McDonald’s Restaurant
05.2017 - 12.2021
  • Ensured high-quality customer interactions in a sales environment.
  • Executed financial transactions for merchandise and services.
  • Maintained calm and order in fast-paced environments.
  • Oversaw inventory management processes.
  • Maintained environment to meet safety and cleanliness standards.

Professional Administrative-Consultation Services Office/Program Assistance

AFM One LLC/HONESTGYRL BOUTIQUE LLC
05.2020 - 10.2021
  • Responsible for set-up and breakdown of equipment for events
  • Responsible for assisting with inventory control, shipping and receiving of products
  • Responsible for in person/calls and/or aiding in the virtual day to day operations and office management; coordinating with vendors and monitoring maintenance orders.
  • Assisted in organizing documents and products

Education

N/A - Nutrients

Rowan University
Glassboro, NJ

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Attentive to people
  • Adaptability and flexibility
  • Decision-making
  • Certified in CPR/AED
  • Physical strength
  • Supportive personality
  • Documentation and recordkeeping
  • Team building

Timeline

DSP (Direct Support Personnel)

Elwyn
08.2023 - 10.2024

Hotel Front Desk Clerk

Ocean Casino Resort
02.2023 - 07.2023

Server

Benihana
10.2021 - 01.2022

Professional Administrative-Consultation Services Office/Program Assistance

AFM One LLC/HONESTGYRL BOUTIQUE LLC
05.2020 - 10.2021

Cashier

McDonald’s Restaurant
05.2017 - 12.2021

N/A - Nutrients

Rowan University

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