Nekaybaw Vernon
Chicago,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills
Overview
9
9
years of professional experience
Work History
Correctional Officer
Westville Correctional Center
Westville, IN
05.2022 - 01.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Transporter
The University of Chicago
Chicago, IL
05.2016 - 12.2021
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Supervisor
FedEx
Bedford Park, IL
11.2014 - 04.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
CICS-LONGWOOD Campus
Chicago, ILSkills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Mental health awareness
- Self-defense tactics
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Multitasking Abilities
- Critical Thinking
- Calm Under Pressure
- Problem Resolution
- Verbal Communication
Timeline
Correctional Officer
Westville Correctional Center
05.2022 - 01.2024
Transporter
The University of Chicago
05.2016 - 12.2021
Supervisor
FedEx
11.2014 - 04.2016
CICS-LONGWOOD Campus