Summary
Overview
Work History
Education
Skills
Timeline
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Nekeisha Battie

Summary

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Director

New Moms
09.2022 - Current
  • Day-to-day management and oversight of New Moms Housing program for young mothers ages 18-24 years of age who live in Traditional & Supportive Housing ; Supervise a team of 5 staff, including 1 Managers; In consultation with the Chief Program Officer and Senior Director of Performance Management oversee the implementation and track progress on programmatic plans, quality assurance activities, required reporting, and program outcomes ;Accountable for all internal and external Data Management Training,Data entry, and compliance to ensure staff compliance with Agency and funder database requirements ; Accountable for all continuous quality improvement;Develop formal and informal relationships with community service providers to enhance and expand program capacity and supports permanent housing at program exit including attending Continuum of Care meetings as appropriate;Participates in departments budget preparation and reviews; responsible for budget implementation and adherence.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Director

Chicago Housing Authority
01.2018 - 01.2022
  • Day-to-day management and oversight of Chicago Housing Authority FamilyWorks program for residents who live in CHA developments and are Housing Choice Voucher tenants serving over 3000 households; Managed and ensured HUD compliance with all FamilyWorks contracts; Developed FamilyWorks RFP, scoring system, and review process for new contracts; Created systems to track program deliverables and outcomes; Created standard operating procedures for FamilyWorks programs to meet HUD guidelines; Developed procedures for CHA Victim's Assistance Program
  • Supervised a team of 16 staff, including 1 Assistant Director and 3 Managers; Responsible for five contracted agencies to deliver program models to CHA residents & meet CHA and HUD contractual obligations
  • 20 million budget management; Developed effective partnerships with property managers and community-based agencies to expand programs and offer resources to Public Housing Authority
  • Monitor program for quality assurance; Coordinated and facilitated training for internal and external staff and partners.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Senior Manager

Chicago Housing Authority
01.2014 - 01.2018
  • Management and oversight of nine contracted agencies to ensure that CHA Residents are provided with service aligned with both CHA and HUD guidelines
  • Managed budget totaling $11 million
  • Supervised four program staff that monitored contracted agencies
  • Developed metrics and measuring tools to track service outcomes
  • Served as liaison to CHA subcontractors, partners, stakeholders, and funders to build relationships for additional resources for CHA residents
  • Coordinates and conducts informational and educational seminars for owners and property managers.

Counselor (Intern)

Management Planning Institute
01.2013 - 01.2014
  • Maintained a caseload of clients that need mental health counseling services
  • Conducted intake and mental health assessments
  • Prepared case notes and reports for files
  • Provided individual, group, and/or family therapy sessions.

Program Liaison

Chicago Housing Authority
01.2009 - 01.2014
  • Established and sustained relationships with community and external partners that service CHA residents
  • Management and oversight of two community-based agencies that have CHA Housing Contracts
  • Facilitated monthly meetings with agencies and provided them with important updates
  • Identified issues/concerns, potential solutions, and successes to assess processes and systems toward continuous improvement for CHA residents
  • Monitored program to ensure FamilyWorks contractors met their contractual goals for FamilyWorks as outlined by CHA and HUD
  • Assisted Director of Youth Services with implementation of Summer Youth Employment Program for CHA teen opportunity youth.

Service Connector Case Manager

Uhlich Children's Advantage Network
01.2007 - 01.2009
  • Maintained a caseload of 53 families who resided in CHA properties
  • Prepared CHA families to become self-sufficient that has relocated out of CHA properties
  • Identified families who needed employment, substance abuse treatment, counseling, and rental assistance
  • Developed, implemented, and tracked Family Assessment Plans
  • Assisted with the planning of community events for CHA residents.

Education

MASTER'S Degree in Community Counseling -

ARGOSY UNIVERSITY
05.2014

MASTER'S DEGREE IN PSYCHOLOGY -

University of Phoenix
Tempe, AZ
05.2009

BACHELOR'S DEGREE IN PSYCHOLOGY -

Governors State University
05.2007

Skills

  • Proficient in Microsoft Office Suites
  • Proficient in Sales Force
  • Problem Solver
  • Efficient Communicator
  • Results/Outcome Driven
  • Contract Management
  • Project Management
  • Budget Management
  • Conflict Resolution
  • Quality Assurance
  • Team Management

Timeline

Director

New Moms
09.2022 - Current

Director

Chicago Housing Authority
01.2018 - 01.2022

Senior Manager

Chicago Housing Authority
01.2014 - 01.2018

Counselor (Intern)

Management Planning Institute
01.2013 - 01.2014

Program Liaison

Chicago Housing Authority
01.2009 - 01.2014

Service Connector Case Manager

Uhlich Children's Advantage Network
01.2007 - 01.2009

MASTER'S Degree in Community Counseling -

ARGOSY UNIVERSITY

MASTER'S DEGREE IN PSYCHOLOGY -

University of Phoenix

BACHELOR'S DEGREE IN PSYCHOLOGY -

Governors State University

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Nekeisha Battie