Nekeisha Legerton
Brooklyn,NY
Summary
Experienced hospitality professional with over 13 years as a room attendant and 2 years in retail. Proven track record of delivering excellent customer service, maintaining a strong attention to detail, and handling guests needs with professionalism and care. Strong communication skills, reliable, organized, and eager to contribute to a positive guest experience.
Overview
16
16
years of professional experience
Work History
Room Attendant
Marriott Vacation Club
New York, New York
2012.08 - Current
- Cleans and sanitizes guest rooms following Marriott's established procedures.
- Replenishes supplies and amenities to enhance guest satisfaction.
- Reports maintenance issues promptly to ensure room safety and comfort.
- Trained new staff on cleaning techniques and Marriott's service standards.
Sales Associate
Loehmann's Department Store
New York, New York
2010.10 - 2012.08
- Provided exceptional service by assisting customers with product selection.
- Managed inventory levels and organized merchandise on sales floor.
- Processed transactions efficiently at cash register.
- Trained new associates on store policies and customer service standards.
Medical Records Clerk Intern
SUNY Downstate Hospital
Brooklyn, New York
2010.01 - 2010.08
- Managed patient records and ensured accurate data entry in electronic systems.
- Prepared records for transfer into electronic medical records filing system.
- Purged outdated files.
- Maintained complete confidentiality in accordance with organization and legal requirements.
Education
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY2000-05
Skills
- Communication skills
- Active listening
- Attention to detail
- Dependability
- Empathy
Timeline
Room Attendant
Marriott Vacation Club
2012.08 - Current
Sales Associate
Loehmann's Department Store
2010.10 - 2012.08
Medical Records Clerk Intern
SUNY Downstate Hospital
2010.01 - 2010.08
Associate of Arts - Liberal Arts
Kingsborough Community College