Nekesh Baraili
Etna,OH
Summary
Experienced business owner in the clothing retail industry with expertise in operations management, competitive analysis, and financial management. Expert in supplier relationship management and critical thinking, I excel in streamlining operations and fostering customer relations. Demonstrated success in driving growth and implementing innovation. Utilized emerging trends and technologies in the fashion industry to drive business initiatives and achieve sales objectives.
Overview
7
7
years of professional experience
Work History
IT Support Engineer
Infosys
07.2024 - Current
- Managed inventory of computer equipment, standardizing hardware configurations.
- Maintained detailed documentation of technical issues.
- Optimized system performance, routine checks, addressing potential issues.
- Installed, configured, tested and maintained operating systems.
Business Owner
EtnaSneakers
02.2022 - 11.2023
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Formulated effective negotiation strategies that resulted in significant cost reductions without compromising quality or service levels.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
Seasonal Team Lead
Seasonal Team Lead
09.2022 - 02.2023
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
IT Specialist
Huntington National Bank
06.2021 - 07.2022
- Managed hardware and software inventory, ensuring timely updates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Addressed employee issues and conflicts, skills to promote quick resolution.
- Analyzed, researched and resolved payment claims expeditiously.
- Provided exceptional customer service sensitive matters including financial matters.
Front End Lead
Kroger
08.2017 - 03.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Supported representatives in navigating difficult interactions with customers, offering guidance on appropriate de-escalation techniques when needed.
Student Intern
Dawson
08.2017 - 02.2018
- Built professional relationships with colleagues at all levels within the organization.
- Increased office organization by accurately filing patient records, correspondence.
Education
Associate of Arts - Business Management
Columbus State Community College
Columbus, OHSkills
- Customer / Client Relations
- Market Research / Instagram, Facebook, Yelp
- Verbal and written communication strategies
- Staffing / HR Reviews / Safety / OSHA
- Networking
- Contract Negotiation including procurement deals
- Supplier Relationship Management
- Financial Accountability - all areas
- Cost Analysis
- IT Skills; Service Now, InTune, Adobe, Photoshop, Lightroom
- Microsoft Office
- Outlook, Teams, Excel, Word, Powerpoint, One Drive, Sharepoint
- Critical Thinking / Active Listening
- Analytics
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Telegu
Limited Working
Bengali
Limited Working
Timeline
IT Support Engineer
Infosys
07.2024 - Current
Seasonal Team Lead
Seasonal Team Lead
09.2022 - 02.2023
Business Owner
EtnaSneakers
02.2022 - 11.2023
IT Specialist
Huntington National Bank
06.2021 - 07.2022
Front End Lead
Kroger
08.2017 - 03.2019
Student Intern
Dawson
08.2017 - 02.2018
Associate of Arts - Business Management
Columbus State Community College
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