Summary
Overview
Work History
Education
Skills
Business Ventures
Timeline
Generic

Nekesh Baraili

Etna,OH

Summary

Marketing professional with passion for delivering impactful marketing solutions and driving brand success. Extensive experience in developing comprehensive marketing strategies and executing high-impact campaigns. Known for fostering collaborative team environments and consistently achieving results, with strong focus on adaptability and innovation.

Overview

8
8
years of professional experience

Work History

Desktop Support Engineer

AECOM/Infosys
07.2024 - Current
  • Prioritized client requests based on urgency, improving issue resolution time and enhancing overall customer satisfaction.
  • Increased sales opportunities by analyzing customer traffic patterns and aligning staff resources to maximize service coverage and responsiveness.
  • Led the coordination of product installations and service follow-ups, ensuring a smooth customer experience and reinforcing brand reliability.
  • Proactively identified and addressed potential service issues, minimizing disruptions and positioning solutions that supported client needs.

Store Manager

Etna Sneakers
02.2022 - 03.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Rotated merchandise and displays to feature new products and promotions.


Customer Service Representative

Huntington National Bank / Dawson
05.2021 - 03.2022
  • Managed high-volume transactions during peak hours with precision, delivering a seamless and positive customer experience.
  • Built trust and loyalty by safeguarding sensitive financial information and maintaining strict client confidentiality.
  • Collaborated with team members to exceed branch sales targets by actively identifying customer needs and promoting relevant banking products and services.

Sales Associate

Kroger
08.2017 - 03.2019
  • Merchandised and organized product displays to maximize visual appeal, drive customer interest, and promote key items, contributing to increased sales.
  • Accurately processed high-volume cash and card transactions while adhering to strict company cash-handling policies.
  • Handled returns, exchanges, and refunds efficiently and in line with store policies, turning service interactions into positive customer experiences.

Student Intern

Dawson
08.2017 - 02.2018
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.

Education

Watkins Memorial High School
Pataskala, OH

Skills

  • Customer service
  • Multitasking and organization
  • Customer relations
  • Content production
  • Graphic design
  • Social media design
  • Video editing proficiency
  • Problem-solving
  • Video production
  • Data backup and recovery
  • Windows operating system
  • Motion graphics design
  • Adobe premiere pro
  • Active listening
  • Remote desktop support
  • Help desk experience

Business Ventures

Entrepreneurial Experience


Co-Founder – CN Visuals
Social Media Marketing Firm 

  • Built and scaled a profitable digital marketing agency specializing in content strategy, branding, and social media growth.
  • Grew client base through referrals and digital outreach, working with businesses across [industries you served].
  • Managed all business functions including marketing, sales, client service, budgeting, and content creation.


Brand Ambassador & Content Creator – Astra Official (Astra Abstract LLC)
Fashion & Lifestyle Brand 

  • Represent the Astra brand through curated photo and video content for social media, campaigns, and promotional materials.
  • Collaborate with the creative team to conceptualize and execute photoshoots that align with brand identity and seasonal themes.
  • Edit high-quality videos and promotional reels for Instagram, TikTok, and other platforms to drive engagement and brand visibility.
  • Support marketing efforts by leveraging personal networks and digital presence to generate brand awareness and attract new customers.
  • Maintain consistency in visual storytelling while contributing to the overall growth and image of the brand across digital channels.


Content Creator & Social Media Manager – 7Minute Entertainment
Event Management Company

  • Create and edit promotional videos for major events, enhancing brand visibility and audience engagement across digital platforms.
  • Manage and schedule social media posts across Instagram, Facebook, and other platforms to promote upcoming events and drive attendance.
  • Collaborate with the event team to develop content strategies that align with each event's theme and target audience.
  • Track engagement metrics and optimize content based on performance insights to improve reach and impact.
  • Contribute to the company’s online presence by maintaining a consistent brand voice and high-quality visual content.

Timeline

Desktop Support Engineer

AECOM/Infosys
07.2024 - Current

Store Manager

Etna Sneakers
02.2022 - 03.2023

Customer Service Representative

Huntington National Bank / Dawson
05.2021 - 03.2022

Sales Associate

Kroger
08.2017 - 03.2019

Student Intern

Dawson
08.2017 - 02.2018

Watkins Memorial High School

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