Nekeysia Rolle
Palm Coast,FL
Summary
Adaptable professional with a versatile background in customer service and event support. Recognized for strong interpersonal skills and patience, contributing to a welcoming and organized environment for congregants and guests.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Church Usher
Koinonia Worship Center
Hollywood, Florida
01.2018 - 09.2025
- Welcomed attendees and assisted with seating arrangements during services.
- Distributed materials and communicated service schedules to congregants.
- Responded promptly to inquiries and provided support as needed.
- Collected offerings and secured funds in accordance with church policies.
- Directed traffic flow at the end of services to ensure safety of all congregants.
- Collected tithes and offerings from congregation during service.
- Performed light janitorial duties such as vacuuming carpets, cleaning windows.
- Answered questions from guests regarding location of restrooms, water fountains, classrooms.
Intern
City of Fortlauderdale
Fort Lauderdale, Florida
06.2024 - 08.2025
- Developed informational materials for public distribution in collaboration with staff.
- Participated in training sessions to deepen knowledge of city operations and regulations.
- Maintained accurate records of activities performed during internship.
- Cultivated positive relationships with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
Seasonal Worker
Flamingo Gardens
Davie, Florida
10.2023 - 01.2024
- Set up displays for seasonal events and activities.
- Cleaned, organized, and maintained backroom storage areas.
- Stocked shelves with incoming inventory items.
- Operated a cash register to process customer payments.
- Ensured compliance with safety regulations while handling merchandise.
- Replenished items on shelves as needed to maintain adequate supply levels.
- Prepared and served food items according to safety and sanitation standards.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment.
- Operated kitchen equipment such as grills, fryers, and dishwashers efficiently.
- Stocked inventory and organized supplies for easy access and usage.
- Followed recipes accurately to prepare menu items consistently.
- Monitored food quality and freshness throughout service periods.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared beverages such as coffee, tea, soda.
Education
Bachelor of Arts - Communications
Florida Atlantic University
Boca Raton, FL12-2026
Associate of Arts - Communications
Broward College
Davie, FL12-2024
High School Diploma -
Charles W. Flannagan High
Pembroke Pines, FL06-2022
Skills
- Public speaking
- Customer service
- Event coordination
- Data organization
- Team collaboration
- Research skills
- Cross-cultural sensitivity
- Strong interpersonal skills
- Patience and tolerance
- Assertiveness
- Discretion and confidentiality
- Team player mentality
- Banquets and catering
- Patience and composure
- Verbal communication
- Guest service
- Trained in food safety guidelines
- Cash register operation
- Guest and client satisfaction
- Working under pressure
- Cleaning and sanitizing
- Respect for diversity
- Safety awareness
- Event planning
- Adaptability and flexibility
- Analytical thinking
- Customer service and support
- Mail sorting and distribution
- Quality assurance
- Courteous and professional demeanor
Certification
Microsoft Word
Timeline
Intern
City of Fortlauderdale
06.2024 - 08.2025
Seasonal Worker
Flamingo Gardens
10.2023 - 01.2024
Church Usher
Koinonia Worship Center
01.2018 - 09.2025
Bachelor of Arts - Communications
Florida Atlantic University
Associate of Arts - Communications
Broward College
High School Diploma -
Charles W. Flannagan High