NeKhaiya Saez
San Antonio,TX
Summary
Dynamic Registered Behavior Technician with a proven track record at Action Behavior Centers, skilled in applied behavior analysis and conflict resolution. Successfully implemented individualized intervention plans, enhancing client progress and engagement. Adept at data-driven decision-making, fostering organizational growth through effective collaboration and critical thinking. Committed to continuous professional development and client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
05.2024 - Current
- Implemented individualized behavior intervention plans to enhance client progress.
- Assisted in data collection and analysis to monitor behavioral improvements.
- Collaborated with team members to develop effective treatment strategies.
- Delivered direct support to clients during therapy sessions, ensuring safety and engagement.
- Educated families on behavior management techniques for consistent reinforcement at home.
- Participated in ongoing training and professional development to refine skills and knowledge.
- Maintained accurate documentation of client progress and treatment outcomes systematically.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Special Events Coordinator
Action Behavior Centers
05.2024 - Current
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
- Developed event budgets, tracking expenses to maintain financial discipline.
- Collaborated with vendors to secure services, negotiating contracts for optimal pricing.
- Managed on-site operations, troubleshooting issues to enhance guest experience and satisfaction.
- Implemented feedback mechanisms post-events, refining processes for future improvements.
- Created detailed event itineraries, effectively communicating schedules to team members and stakeholders.
- Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
Lifestyle Consultant
Massage Heights
02.2021 - 05.2024
- Implemented feedback mechanisms to gather client insights for continuous service improvement.
- Trained new staff on company protocols and best practices for client interaction.
- Cultivated a strong online presence by maintaining an informative and engaging blog, leading to increased website traffic and client inquiries.
- Greeted guests and provided personalized recommendations based on wellness needs and membership options
- Managed appointment scheduling and coordinated with massage therapists to ensure timely service
- Educated clients on the benefits of Massage Heights memberships, services, and therapeutic products
- Processed payments, handled membership billing issues, and maintained accurate client records
- Ensured front desk operations ran smoothly, maintaining a clean and welcoming environment
- Handled a high volume of client interactions, including resolving scheduling conflicts and service concerns
- Utilized active listening and problem-solving skills to de-escalate tense situations and maintain client satisfaction
Education
High School Diploma -
Louis D Brandeis
San Antonio, TX06-2022
Skills
- Applied behavior analysis
- Self-management strategies
- Coordinating care
- Critical thinking
- Professional telephone etiquette
- HIPAA compliance
- Organizational growth
- Time management capabilities
- Computer software proficiency
- Conflict resolution techniques
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Action Behavior Centers
05.2024 - Current
Special Events Coordinator
Action Behavior Centers
05.2024 - Current
Lifestyle Consultant
Massage Heights
02.2021 - 05.2024
High School Diploma -
Louis D Brandeis