Nekia Montague
Baton Rouge,LA
Summary
Compassionate Medical Assistant with 6+ years of clinical and administrative experience across primary care, pediatrics, urgent care, and hospital settings. Proficient in patient intake, vitals, phlebotomy, specimen processing, EMR documentation (Epic, eClinicalWorks), insurance verification, scheduling, and telehealth support. BLS/CPR certified and committed to HIPAA-compliant patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Remote
Remote Medical Assistant (Telehealth)
01.2025 - Current
- Conduct virtual patient intake and history-taking; document encounters in EMR.
- Triage patient concerns via phone/video and escalate to providers.
- Schedule telehealth and in-person visits; manage referrals and prior authorizations.
- Follow up on test results, provide patient education, and maintain HIPAA-compliant records.
Certified Medical Assistant / Phlebotomist
Patient Plus Urgent Care
Baton Rouge, LA
09.2023 - 12.2024
- Performed triage, vitals, phlebotomy, medication administration, wound care, and suture removal.
- Collected/processed lab specimens; prepared exam rooms and sterilized equipment.
- Assisted with check-in, insurance verification, chart creation, and supply inventory.
Medical Assistant
Lane Regional Medical Center
Zachary, LA
01.2023 - 12.2023
- Supported providers with vitals, specimen collection, patient preparation, and administrative tasks.
Medical Assistant
Our Lady of the Lake Physicians Group
Baton Rouge, LA
07.2019 - 12.2022
- Performed acute care tasks and immunizations; recorded medical histories and test results.
- Prepared treatment rooms and collected laboratory specimens.
Medical Assistant
Tiffanie Chevalier Pediatrics
Baton Rouge, LA
04.2022 - 08.2022
- Pediatric intake, immunizations, specimen collection, and EMR documentation.
Education
Certificate of Technical Studies - undefined
Baton Rouge Community College
Baton Rouge, LASkills
Clinical: Vitals, phlebotomy, injections, specimen collection, wound care
Administrative: Insurance verification, scheduling, prior authorizations, medical records, billing support
Technical: Epic, eClinicalWorks, EMR systems, Microsoft Word/Excel/Outlook, Slack
Other: HIPAA compliance, patient triage, telehealth workflows, BLS
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Multitasking Abilities
Computer skills
Organizational skills
Certification
- BLS / AHA / CPR (Aug 2021 - Aug 2023) – update if current
- First Aid, AED
Timeline
Remote
Remote Medical Assistant (Telehealth)
01.2025 - Current
Certified Medical Assistant / Phlebotomist
Patient Plus Urgent Care
09.2023 - 12.2024
Medical Assistant
Lane Regional Medical Center
01.2023 - 12.2023
Medical Assistant
Tiffanie Chevalier Pediatrics
04.2022 - 08.2022
Medical Assistant
Our Lady of the Lake Physicians Group
07.2019 - 12.2022
Certificate of Technical Studies - undefined
Baton Rouge Community College