Nekia F Little
Summary
Polished business owner as a truck dispatcher knowledgeable in transportation and logistics management. Highly collaborative individual that's known for thriving under pressure and maintaining professionalism. In addition, a committed warehouse team member leveraging experience in warehouse operations, customer service, and team building. Demonstrates the ability to provide leadership, promote productivity, and enhance company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner/Truck Dispatcher
Little Logistics Agency, LLC
04.2021 - Current
- Coordinate and manage the schedules of truck drivers to ensure freight are picked up and delivered in a timely manner
- Prepare dispatch documents and generate freight bills and invoices
- Maintain constant communication with clients and drivers to ensure that the transportation process is seamless and that each delivery schedule is met
- Keep records and monitor driver daily logs for errors and violations
- Negotiate best freight rates between shipping companies and owner operators to book loads
- Managed over 20-50 customer calls per days
General Warehouse Associate
The Home Depot Distribution Center
05.2020 - Current
- Awarded Associate of the Month due to my dedication, hard work, commitment, and going above and beyond to support my team and deliver exceptional service
- Awarded 13 Homer Awards within 4 years for exceptional customer service, taking care of my people, and building strong relationships
- New Associate Coach training new staff and peers on job duties and making sure they are trained correctly
- Give tours around the building to upcoming new hires
- Fun Team Committee Member
- Partner and assist my leader to run a successful outbound operation
- Occasionally fill my leader's position in their absence
- Oversee and motivate a team of 15 or more employees in the outbound department to increase efficiency
- Assign tasks to associates based on the workload and priorities
- Locate, scan, and pick items accurately according to the company's daily goals and standards to fulfill customers orders
- Complete over 1000 customer orders each day in warehouse setting.
- Process, package, and ship out customers orders effectively
- Manage warehouse inventory and maintain database
- Keep warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies
Education
High School Diploma -
Kinston High School
Kinston, NC05.2003
Skills
- Problem Resolution
- Safety Compliance
- Microsoft Office Suite
- Inbound Operations
- Outbound Operations
- Warehouse Management System
- Team Building
- Interpersonal Communication
- Transportation Management Software
- Multitask
- Inventory
- Data Entry
Certification
- Gold Star Logistics Freight Dispatch Training Course (2021)
Timeline
Owner/Truck Dispatcher
Little Logistics Agency, LLC
04.2021 - Current
General Warehouse Associate
The Home Depot Distribution Center
05.2020 - Current
High School Diploma -
Kinston High School
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