Nekisha Boneo
Lantana,FL
Summary
Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
24
24
years of professional experience
Work History
Caregiver, Special Needs
Kanodia
Highland FL , FL
05.2021 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Lead Sales Key Holder
Sephora
West Palm Beach , FL
11.2006 - 12.2019
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored 20+ new employees.
- Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Processed cash, credit, debit and check payments.
- Opened inventory boxes and restocked shelves.
- Received and counted money.
- Accepted and processed customer returns.
- Oversaw employees performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Rotated stock according to dates and protocols.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Tracked and prioritized work orders to meet daily production requirements
- Monitored security areas during busy periods.
- Provided sales feedback to management to address concerns in sales reports.
- Oversaw team of 25+ employees.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Designed and built over displays to generate customer interest in store merchandise.
- Minimized loss and increased sales.
Counter Manager
Dillards
Boynton Beach , FL
09.2000 - 11.2006
- Operated cash register to accurately complete customer financial transactions.
- Organized sale events and created eye-catching product displays to attract customers to Makeup counter.
- Trained, coached and motivated 9+ employees team to achieve personal productivity and company goals and objectives.
- Performed daily department re-merchandising, price markdowns, and merchandise transfers.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Engaged with approximately 80+ customers per day by answering questions about services and products offered.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
- Recruited, coached, motivated and trained 50 new associates in year.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Promoted business' development by building and maintaining relationships with new clients.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Education
High School Diploma -
Educators Inc Private Christian Schools
Rockledge, FL06.2022
Skills
- Coordination, Teamwork & Leadership
- Observing and Monitoring Behavior
- Staff Coaching and Training
- Customer Inquiries
- Health and Safety Procedures
- Cash Handling and Reconciliation
- Delegation and Supervision
- Merchandise Quality Assurance
- Upbeat and Positive Personality
- Understanding Customer Needs/Solving Customer Concerns
- Calm and Professional Under Pressure
- Managing Customer Needs
Timeline
Caregiver, Special Needs
Kanodia
05.2021 - Current
Lead Sales Key Holder
Sephora
11.2006 - 12.2019
Counter Manager
Dillards
09.2000 - 11.2006
High School Diploma -
Educators Inc Private Christian Schools
Similar Profiles
Jitendra Kumar SinghJitendra Kumar Singh
Plant Head at Kanodia Intercontinental Pvt. Ltd.Plant Head at Kanodia Intercontinental Pvt. Ltd.
Gabriela PortilloGabriela Portillo
Director of Communications & Marketing at Palm Beach Chamber of CommerceDirector of Communications & Marketing at Palm Beach Chamber of Commerce
JENNIFER HATCHERJENNIFER HATCHER
HOME HEALTH AIDE at BETTER HEALTH HOME CAREHOME HEALTH AIDE at BETTER HEALTH HOME CARE