Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
Bradford County Eye Center
02.2024 - Current
Just started on February 5th-training
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Site Attendant
Bradford County Solid Waste Management
01.2020 - 09.2020
Built and established positive relationships with patrons, team members and supervisors.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Delivered information and details of interest about facility to visitors.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Senior Clerk Medical Records
Florida Department Of Corrections
10.2019 - 12.2019
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Routed business correspondence, documents, and messages to correct departments and staff members.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Reviewed charts and flagged incomplete or inaccurate information.
Input data into computer programs and filing systems.
Sorted and distributed incoming and outgoing medical records.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Tracked and monitored requests for medical records release.
Assisted in training new staff on medical record processing and filing procedures.
Guest Services Support Specialist
Camp Keystone And Conference Center
09.2019 - 10.2019
Collaborated with team members to handle guest requirements from check-in through check-out.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Verified cleanliness and organization of storage areas and carts.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported events execution and venue set up and tear down.
Assistant Teacher
YMCA Of Greater Dayton
08.2010 - 09.2013
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student physical, mental, and social development using classroom games and activities.
Worked with teachers to design lesson plans and coordinate activities for classes.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Completed daily reports, meal count sheets, and attendance logs.
Assisted in implementation of new learning tools, systems and materials.
Worked with teacher and administrators to enforce school policies and procedures.