Years Customer Service Experience
Nel Eglin
Pensacola,FL
Summary
Vital Professional with Carpenters Company, excelling in attention to detail and quality control. Adept at enhancing customer satisfaction through effective communication and personalized service. Skilled in multitasking and organizing, ensuring seamless operations while maintaining high standards in vehicle processing and inventory management.
Experienced with processing and optimizing workflow efficiency. Utilizes strong organizational skills and attention to detail to maintain compliance and accuracy. Knowledge of data management techniques and quality assurance protocols.
Overview
30
30
Work History
Repo Lot Processor
Carpenters Company
08.2025 - Current
- Process Repossessed Vehicles on Company Tablet by uploading Pics and thorough Notes on said Vehicle
- Clean and Stage Vehicles for Transport Release and Redemption.
- Assisted in maintaining inventory accuracy through regular checks and updates.
- Followed safety protocols to ensure compliance with industry standards.
- Collaborated with team members to streamline operational workflows.
Cashier/Sales Agent
Blue Angel Hot Tubs
05.2022 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Handled returns and exchanges while ensuring customer satisfaction.
- Help Customers chose and buy the right Hot Tub based on their needs, budget, and preferences by providing knowledgeable information.
Travel House/Pet Sitter
Self-employeed
03.2018 - 07.2025
- Provided daily care for various pets, ensuring health and well-being through established routines.
- Developed customized pet care plans based on individual needs and owner instructions.
- Managed scheduling and communication with clients to ensure seamless service delivery.
- Monitored pet behavior and health, promptly addressing any concerns or changes observed.
- Maintain and Upkeep House and Property.
- Enhanced client satisfaction through consistent follow-ups and personalized service adjustments.
Education
High School Diploma -
Bolton High School
Alexandria, LA05-1976
Skills
- Attention to detail
- Customer service
- Multitasking and organizing
- Quality control
Timeline
Repo Lot Processor
Carpenters Company
08.2025 - Current
Cashier/Sales Agent
Blue Angel Hot Tubs
05.2022 - 12.2025
Travel House/Pet Sitter
Self-employeed
03.2018 - 07.2025
High School Diploma -
Bolton High School