Nelcie Odige
Brockton,MA
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
L&M security LLc
Boston, MA
08.2022 - 07.2023
- Operated a variety of machinery and tools safely and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed household errands and other essential duties.
Customer Service Cashier
McDonald's Restaurant
Brockton, MA
02.2017 - 07.2020
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Resolved customer complaints in a professional manner.
- Interacted with audiences during presentations by taking questions and providing answers.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Guarded restricted areas to prevent unauthorized entry.
- Searched bags manually to identify prohibited items and contraband.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Education
High School Diploma -
Madison Park High School
Boston, MA01-2017
Skills
- Investigation documentation
- Electronic surveillance
- Arrest procedures
- Visitor tracking
- Personnel screening
- Metal detector operation
- Relationship building and management
- CCTV monitoring
- Crime prevention
- Workplace violence prevention
- Screening wands
- Shift work experience
- FLUENT IN Haitian Creole and English
Certification
- drive license
Timeline
Security Officer
L&M security LLc
08.2022 - 07.2023
Customer Service Cashier
McDonald's Restaurant
02.2017 - 07.2020
High School Diploma -
Madison Park High School
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