Nelcresha Richardson
Hopkins,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level crew member position. Ready to help team achieve company goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Mc'Donalds
03.2018 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
CNA in Training
NHC Nursing Home
11.2023 - 12.2023
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Cared with empathy and compassion to build positive patient and family relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Followed directions of licensed nurses to administer medications and treatments.
Education
High School Diploma -
Lower Richland High School
Hopkins, SC05.2009
Skills
- Inventory Restocking
- Food Preparation
- Customer Engagement
- Drive-Thru Operations
- Time Management
- Production Line Work
- Product Promotion
- Telephone Etiquette
- Cleaning
- Taking Orders
- Teamwork and Collaboration
- Crew Leadership
- Active listening
- Safety awareness
- Conflict resolution
Certification
Employee of the month March 2019 and February 2021
Timeline
CNA in Training
NHC Nursing Home
11.2023 - 12.2023
Crew Member
Mc'Donalds
03.2018 - Current
High School Diploma -
Lower Richland High School
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