Nelda Reyes
Houston,TX
Summary
Motivated customer service and office assistant professional seeking increasing responsibility in any environment. Skilled cashier specializing in sales, service, and team collaboration.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Aramark (Minute Maid Park)
Houston, TX
03.2024 - Current
- Provided excellent customer service by helping customers locate items they were looking for.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Maintained accurate records of transactions using the point-of-sale system.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Office Assistant
The Village of Gleannloch Farms: Senior Living
Houston, TX
01.2023 - 02.2024
- Assisted in setting up conference rooms for meetings or events.
- Collaborated with other departments such as engineering, front desk, and security, as needed.
- Scheduled maintenance appointments for hotel facilities as needed.
- Provided support to guests with special requests or complaints related to housekeeping services.
- Organized office supplies inventory and placed orders when necessary.
- Resolved customer complaints promptly and efficiently.
- Monitored linen inventories to ensure adequate supply levels were maintained.
- Trained new housekeeping staff on proper cleaning techniques and safety protocols.
- Performed daily cleaning duties, including vacuuming, mopping, dusting, and washing windows.
Education
GED -
Sam Houston Senior High
Houston, TX06-2005
Skills
- Bilingual
- Customer Service
- Payment Collection
- Positive and professional
- Customer Complaint Resolution
- Cash Handling
- Customer Satisfaction
Timeline
Customer Service Cashier
Aramark (Minute Maid Park)
03.2024 - Current
Office Assistant
The Village of Gleannloch Farms: Senior Living
01.2023 - 02.2024
GED -
Sam Houston Senior High
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