Nelda Rodriguez
Dallas,Texas
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Proficient in cash register operations and maintaining food safety standards, ensuring a clean and organized environment for guests.
Reliable Hostess brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Eno’s Pizza Tavern
08.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods...
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service..
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
Server
Eno’s Pizza Tavern
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Eno’s Pizza Tavern
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly..
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts..
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders..
Insurance Agent
Amtex Auto Insurance
06.2023 - 07.2023
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Chasier
Dallas Zoo Gift Shop
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels..
- Stocked, tagged and displayed merchandise as required..
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.....
Cashier
Super Mercado Monterrey
07.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service.
Education
GED -
W.H Adamson High School
Dallas, TXAssociate Of Arts And Sciences - Psychology
El Centro Community Dallas College
Dallas, TXSkills
- Customer service
- Strong work ethic
- Strong communication skills
- Problem-solving
- Attention to detail
- Team oriented
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Cash register operation
- Order taking accuracy
- Quality control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker
Eno’s Pizza Tavern
08.2023 - Current
Server
Eno’s Pizza Tavern
08.2023 - Current
Restaurant Hostess
Eno’s Pizza Tavern
08.2023 - Current
Insurance Agent
Amtex Auto Insurance
06.2023 - 07.2023
Chasier
Dallas Zoo Gift Shop
05.2023 - 07.2023
Cashier
Super Mercado Monterrey
07.2020 - 08.2020
GED -
W.H Adamson High School
Associate Of Arts And Sciences - Psychology
El Centro Community Dallas College
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