Vanessa Borges
Surprise,AZ
Summary
Dedicated Human Resources professional with robust experience in supporting business leaders across fundamental programs and processes that sustain vital business requirements and drive business results. I am a dynamic professional with excellent organizational and managerial skills and can perform in a fast pace work environment.
Overview
18
18
years of professional experience
Work History
Business Office Coordinator
Brookdale Senior Living
02.2023 - Current
- Provide support to the community: Accounts receivable, Accounts payable, Payroll and other human resources related duties, Recruitment, Preparing and record all invoices for the community, Assisting with new hire documentation, Organize and maintaining personnel, resident, marketing and other files as needed, Answer and direct phone calls, taking detailed messages when necessary, Greet visitors and vendors in the community and direct them appropriately, Receive and distribute all the resiresidents'dents mail, Weekend front desk supervisor, Service Now, ICIMS
Business Office Assistant
Rio Vista Post Acute and Rehabilitation and Olive Ridge Senior Living
10.2021 - 02.2023
- Medical Biller / Collector, Private Cash Collections, Receptionist Coverage, Cash Postings, Updating census, Insurance Follow Up, Check insurance Eligibility and Benefits, Biller for Senior Living
Front Desk Agent
Quality Inn & Suites
11.2019 - 02.2021
- Perform all check-in and check-out tasks, Manage online and phone reservations, Inform customers about payment methods and verify their credit card data, Register guests collecting necessary information, Welcome guests upon their arrival and assign rooms, Provide information about our hotel, available rooms, rates and amenities, Respond to clients' complaints in a timely and professional manner, Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs, Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, Upsell additional facilities and services, when appropriate, Maintain updated records of bookings and payments
Executive Advisor
Bioxxi
01.2014 - 02.2016
- Assistant to the CEO, Organizes and controls daily agenda, Ensures prompt notification to CEO of any modifications to agenda, Manages all office utility and supplies, including meeting rooms and travel itinerary
Business Analyst
Future Security
07.2008 - 01.2011
- Keep contact with national and international suppliers, Assemble price formation and dynamic product proposal, Keep the registration and access to the portals of suppliers and customers updated, Keeping relationships with distributors and manufacturers
Administrative Trainer
Bank of Brazil
01.2006 - 12.2007
- Assist in the preparation of texts and spreadsheets, Organize, scan and archive physically and electronically documents, Assist in closing car insurance sales, Telephone service, customer and intercompany
Education
Bachelor's in Business Administration -
UNISUAM
12.2008
Skills
- Microsoft Office
- Medical office experience
- Personnel Administration
- Time management
- Accounts receivable
- Team management
- Human Resources
- Document Control
- Relationship Building
- Employee Onboarding
- Payroll Processing
- Payroll Management
languages
English (fluent) and Portuguese (Native)
Timeline
Business Office Coordinator
Brookdale Senior Living
02.2023 - Current
Business Office Assistant
Rio Vista Post Acute and Rehabilitation and Olive Ridge Senior Living
10.2021 - 02.2023
Front Desk Agent
Quality Inn & Suites
11.2019 - 02.2021
Executive Advisor
Bioxxi
01.2014 - 02.2016
Business Analyst
Future Security
07.2008 - 01.2011
Administrative Trainer
Bank of Brazil
01.2006 - 12.2007
Bachelor's in Business Administration -
UNISUAM
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