Neleigh Cross
Odessa,USA
Summary
Dynamic Outpatient Mental Health Care Coordinator at Midland Memorial Hospital, specializing in mental health assessments and care coordination. Proven track record of improving patient outcomes through effective multidisciplinary collaboration and crisis intervention. Proficient in Microsoft Office Suite, with exceptional organizational skills that ensure seamless patient care and strict adherence to treatment plans.
Overview
11
11
years of professional experience
Work History
Outpatient Mental Health Care Coordinator
Midland Memorial Hospital
Midland, Texas
06.2024 - Current
- Manage patient intake and conduct mental health assessments for outpatient clients
- Coordinate care services and connect patients to appropriate resources, ensuring continuity of care
- Provide follow-up support to patients post-discharge to ensure proper treatment adherence
- Collaborate with multidisciplinary teams to develop care plans and improve mental health outcomes
Board Member, Corporate Affairs
The Straight Line Foundation
Odessa, Texas
01.2020 - 01.2025
- Manage communication and public image for the foundation, building strong community relations
- Review and evaluate board applications, coordinate interviews, and track board activities using Excel
- Collect and log rental payments, preparing meeting minutes and tracking financials
Social Work Intern
Midland Memorial Hospital
Midland, Texas
01.2024 - 05.2024
- Shadowed various roles in the mental health department, gaining exposure to social work practices and patient care
- Contributed to case assessments, care planning, and interventions for individuals and families
- Engaged in research-informed practices and helped ensure ethical and professional standards were upheld
Office Manager
Brown Specialties
Odessa, Texas
01.2014 - 01.2016
- Directed office operations, including answering calls, organizing documents, and managing office supplies
- Greeted clients, processed invoices, and maintained filing systems to support office functions
- Ensured timely order fulfillment and effective management of day-to-day administrative tasks
Education
Master of Social Work -
University of Texas-Arlington
Arlington, Texas05.2025
Bachelor of Social Work -
University of Texas-Arlington
Arlington, Texas05.2024
Associate of Arts - General Studies & Business Administration
Odessa College
Odessa, Texas06.2017
Skills
- Microsoft Office Suite
- Mental health assessment
- Care coordination
- Case management
- Crisis intervention
- Ethical practice
- Task prioritization
- Multidisciplinary collaboration
- Google Workspace
- Data entry software
- Adaptability
- Substance abuse awareness
- Organizational skills
- Problem-solving abilities
References
- Lisa McGee, Supervisor, Midland Memorial Hospital, 432-770-5728
- Brooklyn Blain, Coworker, Midland Memorial Hospital, 763-232-8243
Leadership Experience
Corporate Affairs Board Member, The Straight Line Foundation, Odessa, TX, 01/01/20, 12/31/25, Developed initiatives to improve the organization's community outreach and public image., Coordinated board meetings and facilitated communication between stakeholders.
Timeline
Outpatient Mental Health Care Coordinator
Midland Memorial Hospital
06.2024 - Current
Social Work Intern
Midland Memorial Hospital
01.2024 - 05.2024
Board Member, Corporate Affairs
The Straight Line Foundation
01.2020 - 01.2025
Office Manager
Brown Specialties
01.2014 - 01.2016
Master of Social Work -
University of Texas-Arlington
Bachelor of Social Work -
University of Texas-Arlington
Associate of Arts - General Studies & Business Administration
Odessa College
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