Nelia Reva

• Perform daily cleaning tasks in guest rooms, including changing bed linens, dusting, vacuuming, and sanitizing bathrooms, to uphold the hotel's cleanliness standards.

• Coordinate with the housekeeping team to ensure timely and efficient completion of tasks.

• Inspect rooms for maintenance issues and report any damages or deficiencies to the appropriate department.

• Stock and maintain housekeeping carts with supplies and amenities to facilitate smooth workflow.

• Uphold confidentiality and respect guests’ privacy by adhering to hotel policies and procedures

• Greet guests upon arrival with a warm and welcoming demeanor, providing assistance and information as needed.

• Manage check-in and check-out processes efficiently, ensuring accurate recording of guest information and payment details.

• Handle phone calls, emails, and in-person inquiries, providing timely and accurate responses to guest requests and concerns.

• Coordinate with housekeeping and other hotel departments to fulfill guest requests and maintain a high standard of service.

• Conduct laboratory tests on samples collected from railway equipment, tracks, and facilities to assess safety and operational efficiency.

• Perform routine maintenance and calibration of laboratory equipment to ensure accuracy and reliability of test results.

• Compile and analyze test data, preparing reports for management to facilitate decision making and maintenance planning.

• Collaborate with engineering and maintenance teams to identify and address safety hazards and equipment defects.