Nelia Senica
Honolulu,HI
Summary
Dependable Housekeeper with solid history of cleaning service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
4
4
years of professional experience
Work History
Housekeeping
Westwind Inn/Airforce Inn
06.2018 - 04.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Responded to requests from patrons for linens and toiletries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Skills
- COVID-19 Safety Procedures
- Room and Public Space Cleaning
- Cart Stocking and Organization
- Guest Service and Support
- Rug and Carpet Cleaning
- Wall and Ceiling Cleaning
- CDC Sanitation Guidelines
- Trash Collection and Disposal
- Linens and Toiletries
- Removing Trash
- Room Assignments
- Special Requests
- Ironing Clothing
- Washing and Drying
- Stocking Bathrooms
- Cleaning Methods
- Guest Satisfaction
- Furniture Moving
- Window Blind Dusting
- Room Turnover
- Towel Folding
- Clothes Laundering
- Kitchen Cleaning and Dishwashing
Accomplishments
- Star Performer after 6 months of hired.
- Awarded 8 hours (Good performance)
Timeline
Housekeeping
Westwind Inn/Airforce Inn
06.2018 - 04.2022
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