Nelia (Lia) Lafollette

I am not currently using my license at this moment.

• Maintained clean, safe, and well-organized resident environment.
• Followed nutritional plans to prepare optimal meals.
• Maintained professional boundaries with residents.
• Utilized TBRI interventions with residents.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Taught patients about medications, procedures, and care plan instructions.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Assisted customers with large purchases by carrying items to vehicles.
• Returned unwanted items to correct store locations and restocked shelves.
• Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.