Nelida Soto
Madison,Alabama
Summary
Versatile and empathetic professional with a proven track record at Phoenix Rehabilitation Foundation Inc, excelling in patient care and sewing precision. Demonstrated ability to enhance quality of life and garment craftsmanship, blending compassionate service with technical skill. Achieved significant fabric waste reduction, showcasing a goal-oriented mindset and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Mothers Caregiver
Home
03.2018 - 07.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Sewing Machine Operator
Phoenix Rehabilitation Foundation Inc
04.2015 - 10.2018
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
- Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Assisted in training new employees on the operation and maintenance of sewing machines, promoting a supportive work environment.
- Improved product quality by ensuring precise machine settings and accurate stitching techniques.
Medical Billing Specialist
Radiology of Decatur
09.2009 - 03.2014
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Childcare Assistant
Character Kids Presschool
03.2008 - 11.2008
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Sewing Flags
Reahabilitacion Foundacion
02.2006 - 02.2007
- Praised for outstanding craftsmanship, consistently delivering high-quality finished products that exceeded client expectations.
- Streamlined production processes by implementing efficient cutting techniques, reducing fabric waste significantly.
- Supported the design process by skillfully constructing prototypes for new products, enabling timely feedback from designers.
Custodian
Frio Nevado
02.2002 - 09.2003
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Childcare Assistant
Ft. Polk
03.2002 - 08.2003
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
Sewing Shoes
Timberland Shoe Factory P
03.1993 - 11.1997
- Participated in cross-training opportunities within the store, broadening skill set across various departments.
- Handled returns and exchanges professionally while adhering to company policies and maintaining customer satisfaction.
- Developed strong product knowledge, enabling effective communication with customers about features and benefits of various footwear options.
- Worked closely with the management team to implement new strategies for increased revenue opportunities.
Cashier Manager
Sanchez Bakery
03.1990 - 02.1991
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
Education
No Degree - Medical Billing And Coding
Calhoun Community College
Tanner, AL05-2007
Associate of Arts - Clothes Designer
Benedict College
Puerto Rico05-1990
No Degree - Biology
University of Puerto Rico
Puerto Rico05-1990
Skills
- Workplace safety
- Payment posting
- Friendly
- Cleaning and sanitizing
- Claim submission
- Cheerful and energetic
- Goal-oriented mindset
- Patient billing
- Hygiene practices
- Patience and empathy
- Order management
- Reliable and punctual
- Customer service-focused
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Mothers Caregiver
Home
03.2018 - 07.2023
Sewing Machine Operator
Phoenix Rehabilitation Foundation Inc
04.2015 - 10.2018
Medical Billing Specialist
Radiology of Decatur
09.2009 - 03.2014
Childcare Assistant
Character Kids Presschool
03.2008 - 11.2008
Sewing Flags
Reahabilitacion Foundacion
02.2006 - 02.2007
Childcare Assistant
Ft. Polk
03.2002 - 08.2003
Custodian
Frio Nevado
02.2002 - 09.2003
Sewing Shoes
Timberland Shoe Factory P
03.1993 - 11.1997
Cashier Manager
Sanchez Bakery
03.1990 - 02.1991
No Degree - Medical Billing And Coding
Calhoun Community College
Associate of Arts - Clothes Designer
Benedict College
No Degree - Biology
University of Puerto Rico
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